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Reviews of The Shah Imperial

Shinde Ki Chhawani, GwaliorBehind DD Mall, Naugaja road,Near chatpati chaupati, shinde ki chawani, Lashkar, Gwalior, MP 474001 474001Shinde Ki ChhawaniGwaliorIndia

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147383.9/5

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Guest Reviews & Rating for The Shah Imperial

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goRating

3.9/5

147 Ratings

38 Reviews

What our guests say?

near location (8)
polite staff (7)
nice experience (6)
delicious food (5)
staff behaviour (5)
duffle bag (4)
+ 5 more

shubham swarup (Stayed 10 Jul, 2025)

5/5

Amazing staff nice hotel

Prakash Singh (Stayed 1 May, 2025)

group Traveller

2/5

the hotel staff is nice but the room is not like the picture and there is stain in the bed sheet which they use in my room. and the wifi is also not good we will try to connect the wifi so many times but it's not connecting it always shows no internet. but it's ok it's not that they do that on purpose.

Rahul Bhat (Stayed 28 Apr, 2025)

group Traveller

1/5

The rooms are very small. The bed size is less than queen size. Ac is placed right next to your head. the cooling is not proper.The roof ceiling is of less height. cannot bring outside food and their own restaurant food is expensive.

RAMENDRA KUMAR (Stayed 4 Mar, 2025)

family Traveller

1/5

hot water not available room not good dental kit not available

MMTReviewer5 Replied in few seconds

Dear Mr RAMENDRA KUMAR,We apologize for the inconvenience you faced during your stay. We're sorry to hear that the hot w ...more

Diptonil Hazra (Stayed 7 Feb, 2025)

group Traveller

3/5

Decent but don't expect each and every thing like tea bags, electric kettle wifi etc.Wifi will be slow, position of the mirror is quite odd.But clean bathroom, good staffs. Not located on a scenic location but on a radius of 3km you will find everything bus stand,auto stand, eateries , shops etc.

Manager | Team The Shah Imperial Replied in 9 hours

Dear Mr Diptonil Hazra,"Thank you for your honest feedback! We’re glad you appreciated the cleanliness and our staff’s s ...more

BRIJENDRA TRIPATHI (Stayed 20 Jan, 2025)

solo Traveller | 10 Reviews Written

5/5

Manager | Team The Shah Imperial Replied in 3 days

Dear Mr BRIJENDRA TRIPATHI,Thank you for your feedback! We're delighted to hear that you had a good stay. We look forwar ...more

Ambalika Tiwari (Stayed 7 Nov, 2024)

family Traveller | 5 Reviews Written

1/5

the food was very bad and oily and there were insects in the food . the bed and the bedsheet were dirty ,had stains on them and were teared up at places , the bathroom was very cramped, the water was continuously leaking, there was no mini refrigerator or a kettle,there was a mouse in the room and it destroyed our duffle bag was the worst hotel I've ever stayed at. kindly allow us to upload videos.

Manager | Team The Shah Imperial Replied in 4 days

Dear Miss Ambalika Tiwari, We deeply apologize for the disappointing experience you had during your stay. The issues you ...more

Ambalika Tiwari (Stayed 7 Nov, 2024)

family Traveller | 5 Reviews Written

1/5

Manager | Team The Shah Imperial Replied in 5 days

Dear Ms Ambalika Tiwari ,We are truly sorry to hear about your disappointing experience, and we sincerely apologize for ...more

Ambalika Tiwari (Stayed 7 Nov, 2024)

family Traveller | 5 Reviews Written

1/5

Manager | Team The Shah Imperial Replied in 5 days

Dear Ms Ambalika Tiwari, We sincerely apologize for the experience you had during your stay. Your feedback is extremely ...more