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Reviews of The Westinn

Varanasi Cantonment, VaranasiNepali kothi ,The Mall road,Cantonment,Varanasi,Uttarpradesh-221002221002Varanasi CantonmentVaranasiIndia

5 km drive to Kashi Vishwanath Temple

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10803913.8/5

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Guest Reviews & Rating for The Westinn

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3.8/5

1080 Ratings

391 Reviews

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325

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What our guests say?

cooperative staff (60)
prime location (50)
clean room (49)
good stay (34)
great place (21)
bad service (18)
+ 6 more

Nitika Mishra (Stayed 11 Jun, 2025)

15 Reviews Written

1/5

The room was terrible with dirty walls, washroom, tables, without any lock, window was closed using a thread, and clock was not working even they gave stained bedsheet. Need my money back

Brajesh Sharma (Stayed 29 Mar, 2025)

family Traveller | 1 Reviews Written

5/5

properly planned rooms...nice services... supportive staff...they have no room as a 'family room'(1 queen bed and 1 single bed)but still recommended...

Westin Hotel Replied in 4 months

Greetings from Hotel The Westinn Varanasi! Thank you for your valuable feedback. We are very happy to serve you. I look ...more

Sunil Pathak (Stayed 13 Mar, 2025)

solo Traveller | 49 Reviews Written

3/5

had a very average experience during my stay. the staff was quite casual and didn’t even clean the room properly. the room door had issues opening and closing, and the bathroom fittings were also problematic. definitely not what i expecte

Westin Hotel Replied in 4 months

Dear Guest, Thank you for sharing your experience. We're deeply concerned and distressed to hear it was less than satisf ...more

Hemanth Krishna (Stayed 6 Feb, 2025)

group Traveller

4/5

the room was good and the overall stay experience was good. Got it

Westin Hotel Replied in 5 months

Greetings from Hotel The Westinn Varanasi! Thank you for your valuable feedback. We are very happy to serve you. I look ...more

Anand Tyagi (Stayed 8 Jan, 2025)

group Traveller

5/5

services are required to be improve, no promptness from front office in night duty however Mr Neeraj from housekeeping staff is outstanding and deserve appreciation note.

Westin Hotel Replied in 6 months

Greetings from Hotel The Westinn Varanasi! Thank you for your valuable feedback. We are very happy to serve you. I look ...more

Pramod Sharma (Stayed 22 Dec, 2024)

group Traveller | 1 Reviews Written

2/5

Room was not good as per expation, oldest ferunture and washroom is too old. AC not worked, and Fan also not work properly. Break fast not have a option, there was selsted food option for breakfast. staff behaviour is good, but hotel need to renovate and improvent.

Westin Hotel Replied in 7 months

Dear Guest, Thank you for sharing your experience. We're deeply concerned and distressed to hear it was less than satisf ...more

Ritesh Rohan (Stayed 18 Nov, 2024)

group Traveller | 1 Reviews Written

5/5

very good stay and comfortable rooms with good parking space

Fom | Nitesh Replied in 1 month

Thanks Sir

Sunil Pathak (Stayed 29 Sep, 2024)

solo Traveller | 49 Reviews Written

4/5

My stay at [Hotel Name] was average. While the rooms and facilities were satisfactory, there were a few areas that could be improved. Breakfast Experience: Unfortunately, the breakfast setup was disappointing. The arrangement felt more like a hastily organized event, similar to a wedding party, rather than a professional hotel breakfast service. There was a lack of organization, and the food presentation could have been much better.

Fom | Kashika Replied in 3 days

Greetings from Hotel The Westinn Varanasi! Thank you for your valuable feedback. We are very happy to serve you. I look ...more

Dr Shilpi Khare (Stayed 18 Sep, 2024)

group Traveller | 4 Reviews Written

4/5

Good location. Away from chaos of main city area. Choose this hotel if you want a peaceful place. Helped in early check-in. Parking is available. 4-5 km from Kashi Vishwanath temple. The room was comfortable. Room service was fast. No complaints. Near to Varanasi Junction railway station. The ambiance was good. Friendly behavior with kids.

Fom | Kashika Replied in 15 days

Dear Guest, It was a pleasure to welcome you at Hotel The Westinn Varanasi. Thank you for taking out your precious time ...more

somesh kapoor (Stayed 10 Sep, 2024)

solo Traveller | 1 Reviews Written

2/5

Hotel does not have decency to serve food. in dinner they serve food in quarter plates that is enough to understand and serve liquid like soya sauce and vinegar in small tea cups which is available at street tea shops

Fom | Kashika Replied in 22 days

Dear Guest, Namaste! Thank you sharing your experience at Hotel The Westinn, varanasi Your concerns are acknowledged and ...more