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Guest Reviews & Rating for Townhouse Royal Cm

goRating

3.3/5

36 Ratings

12 Reviews
5
10
4
10
3
3
2
4
1
9

What our guests say?

  • cooperative staff (4)
  • good breakfast (2)
(Stayed 28 Sep, 2022)

group Traveller | 6 Reviews Written

1/5
The manager argued with me related to the guest entry, he told me " tumhari koi entry ni hogi m bhi dekhta hua kaise room me enter karte ho tum log". very rude behaviour. the manager told the executive " USS LADKI KO YAHA BHEJ DE" they don't have manners on how to talk with your guest.
DM
(Stayed 4 Sep, 2022)

group Traveller

1/5
I booked the room and done the payment as well but when I reached the hotel the receptionist ask for the additional amount so this is not a way you are showing the different amount and accept the booking by taking payment in advance and when the guest reached the hotel asking additional payment and even after paying in advance we are not getting a room on reaching the hotel. I am very disappointed with this and after making the additional payment as well. not getting a good room. the thing is we ...more

Manager | Oyo Replied in 2 months

Hi, We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we wi ...more

AS
(Stayed 11 Apr, 2022)

group Traveller | 4 Reviews Written

3/5
Air Conditioner was not at all working, it was feeling like the air is coming from a Cooler. it was not cooling the room as well. As a couple, hotel is good, rooms are spacious, no hassle at check in.

Manager | Oyo Replied in 20 hours

Hi Anshul Sharma, We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations s ...more

SK
(Stayed 10 Apr, 2022)

group Traveller | 6 Reviews Written

5/5
Great experience to stay here. Well behave of all staff. Well mantained restaurant and all things

Manager | Oyo Replied in 19 hours

Hey Sahil Kumar, Pleased to know you had an awesome stay with us. This is something which always encourages us to serve ...more

(Stayed 24 Mar, 2022)

family Traveller | 37 Reviews Written

1/5
I had booked 3 rooms but each room had its own problem then the hotel changed the room but in these rooms also the same problem, no one's AC is working, the window of any room is broken, only kettle with it no milk, tea, bag No pouch, the staff was good so one day we went to change rooms which was their full support.
SP
(Stayed 21 Feb, 2022)

group Traveller | 1 Reviews Written

5/5
fantastic & Friendly staff I m happy in hotal Clean, hygienic and a beautiful stay! Great ambience! Great food!

Manager | Oyo Replied in 21 hours

Appreciate your feedback, Sanjay Puvar! Please share your views in the future as well. We would love to be your host aga ...more

VS
(Stayed 24 Dec, 2021)

family Traveller | 2 Reviews Written

1/5
Room was Very dirty . Bed cover very Dirty. Curtains seems to be full of dust. Person available on Front Dest was very rude . Make us wait 1 hr to provide room . Health Faucet was leaking all night in the washroom . Might be By chance but it was really bad experience in this Property . Room Service Staff was good cooperative. And Breakfast was really good.
EJ
(Stayed 12 Aug, 2021)

group Traveller

5/5
overall a good experience. staff was really kind and the rooms were clean. room service is also okay. location is also great and the interior of the hotel is great. we enjoyed and check in and check out was smooth and the staff is really really kind.

Manager | Oyo Replied in 1 day

Thanks for such a lovely review and wonderful rating, Ekta Jain! We will always strive to keep up with your expectations ...more

(Stayed 27 Jul, 2021)

solo Traveller

1/5
Wifi not working, TV not working, bed sheets were not clean

Manager | Oyo Replied in 19 days

Hi, Anuj Kumar! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable revie ...more

VJ
(Stayed 16 Jul, 2021)

group Traveller

4/5
room is nice all facilities are good except kitchen which is not fully operated, overall experience is nice

Manager | Oyo Replied in 12 days

Charmed to see you loved our services, Varun. Have a pleasant day ahead Regards, William

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