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Guest Reviews & Rating for Townhouse The Den
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.1/5
28 Ratings
15 Reviews
5
13
4
2
3
2
2
1
1
10
What our guests say?
- comfortable stay (2)
- small rooms (2)
- even care (2)
DR
divya Rajpal (Stayed 28 Aug, 2024)
women Traveller
1/5
Worst hotel ever! Staffs are extremely rude and psychotic. The rooms are extremely filthy,they dont even care to mop the room before check in or change bedsheets. We went to the hospital for an emergency and came back by 12:20,the main gate was locked so we knocked but staff started shouting "do you what time is it?" We have paid for the room and they treated us as if we are staying for free.If they have this policy they should have mentioned it to us,it isnt even mentioned under rules or even w ...more
RR
Rahul Ray (Stayed 15 Jun, 2024)
group Traveller | 2 Reviews Written
1/5
Pathetic behaviour of staff
They don't come after calling
Ac is not working properly
TV is not working
Wifi is not working
NJ
Nisha Jain (Stayed 13 Jun, 2024)
group Traveller
5/5
Our stay was comfortable, and the room had everything I needed. Food Quality was very nice and delicious too.
SD
Sanjay Deshpande (Stayed 7 Jun, 2024)
group Traveller | 1 Reviews Written
5/5
Stayed at this place, everything was fine, no issues during my stay .
SJ
Siddhant Jain (Stayed 6 Jun, 2024)
group Traveller | 1 Reviews Written
5/5
Absolutely wonderful stay! The service was outstanding .
DM
Dipankar Mitra (Stayed 7 May, 2024)
group Traveller
1/5
Townhouse The DEN - One of the finest hotels in Kolkata to waste your money on YOU DO NOT GET WHAT YOU ARE SHOWN IN PICTURES. INSTEAD THE RECEPTIONIST CHARGES EXTRA FOR THE ROOM WHICH YOU HAD SEEN. THE ROOMS ARE FILTHY DIRT.(pictures attached). THEY DO NOT EVEN CARE TO MOP THE FLOOR NOR CHANGE THE BEDSHEETS BEFORE ANY GUESY ARRIVES.If you take the room which according to them is the room which you have booked(does not match even remotely to rooms shown in pictures) then that bed is going to fit ...more
SB
sashi Bhushan (Stayed 25 Apr, 2024)
family Traveller
1/5
Horrible experience, I have my 3 year baby with me and hotel staff said they don't provide any food . I bought milk from outside and they refused to boil it up giving reason they don't have kitchen.I didn't have any option but to change the hotel . I checked out next day and contacted and they said refund for the raining day can't be return. I paid for 4 days and checked out in 9!3 days and they took all money
AJ
Aarnav Joshi (Stayed 7 Mar, 2024)
group Traveller
5/5
Stayed at this place, everything was fine, no issues during my stay .
RK
Rahul kumar (Stayed 6 Mar, 2024)
group Traveller
5/5
The staff here are amazing! Their hospitality and friendliness made our trip fantastic .
BP
Bhavesh Patel (Stayed 23 Feb, 2024)
group Traveller | 1 Reviews Written
5/5
The staff services are too good make you feel at home.making the experience easygoing and budget-friendly.
