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Guest Reviews & Rating for Udman Hotel, Panchshila Park

goRating

4.2/5

224 Ratings

81 Reviews
5
106
4
85
3
20
2
5
1
8

What our guests say?

  • friendly staff (28)
  • convenient location (20)
  • pleasant stay (19)
  • big room (17)
  • clean property (10)
  • excellent food (6)
  • + 5 more
NF
(Stayed 7 Jun, 2025)

group Traveller

5/5
it's a good hotel.located at the heart of the city. many landmark and tourist places are very near to the hotel. the staff is very cooperative and humble. good service and good quality of food. keep.it up
SM
(Stayed 1 Dec, 2024)

group Traveller | 2 Reviews Written

3/5
all good but checkout was bad. despite telling them at time of checkin and then mid day that GST bill will be needed during an early checkout, bill was not provided. we had room with breakfast so request packing of some breakfast early morning- sandwiches, boiled egg etc. they gave an orange, a banana, a sandwich of 1 slice bread and muffin. Not even 2 eggs or 2 sandwiches. Rest ok Room ok, Morning evening staff ok but night staff seemed on night mode

Manager | Udman Hotel Panchshila Park Replied in 1 day

Dear Mr Mukherjee, Greetings from The Udman Hotels & Resorts ! Thank you for sharing your feedback with us. We're ...more

DP
(Stayed 7 Jul, 2024)

group Traveller

4/5
Good hotel to stay at a convenient location with all required amenities. Good staff and food also good

Manager | Udman Hotel Panchshila Park Replied in 26 days

Dear Mr Devesh Poddar, Greetings from The Udman Hotels & Resorts ! Thank you for your lovely feedback! We're deli ...more

SB
(Stayed 18 Jun, 2024)

family Traveller | 3 Reviews Written

3/5
poor check in experience, delayed by couple of hours; water being wasted as wc flush didn't work properly, not fixed despite telling staffs multiple times. Positive was big room and location.

Manager | Udman Hotel Panchshila Park Replied in 1 month

Dear Ms Sutapa Bhattacharjee, Greetings from The Udman Hotels & Resorts ! Thank you for sharing your feedback. We ...more

KB
(Stayed 26 May, 2024)

solo Traveller | 8 Reviews Written

4/5
Very good experience. Breakfast is very excellent.5/5

Manager | Udman South Delhi By Ferns N Petals Replied in 2 days

Dear Mr Bhagat, Greetings from The Udman Hotel & Resorts ! Thank you for your recent stay at our hotel and I hope ...more

AD
(Stayed 21 May, 2024)

group Traveller

4/5
Nice hotel and very nice location but the staff could be more polite n coorparative

Manager | Udman South Delhi By Ferns N Petals Replied in 2 days

Dear Mr Ashish Deora, Greetings from Udman By Ferns N Petals ! Thank you for your recent stay at our hotel and I hope ...more

PT
(Stayed 11 Mar, 2024)

solo Traveller | 1 Reviews Written

5/5

Manager | Udman South Delhi By Ferns N Petals Replied in 13 hours

Dear Ms Poorva Thorat, Greetings from The Udman Hotel - Panchshila Park ! Thank you for the 5 star rating. Hope yo ...more

SG
(Stayed 9 Aug, 2023)

group Traveller | 1 Reviews Written

1/5
One of the worst experience one can ever have.1. They claim and charge soo much for bath tub which is not functioning all the water was spilling from side leakage.2. Room services are poorest they came 1 hour after odering the food that too with half things missing.3. They do not have that much sense that if traveller is having so much luggage atleast they can help them to get it into room, No they just told us about room number.4. Their so called suite room do have have lift till room you have ...more

Customer Service Manager | Umesh Kumar Replied in 2 days

Dear Shefali, Thank you for taking the time to give us your valuable feedback subsequent to your recent stay at our hot ...more

HB
(Stayed 2 Jul, 2023)

group Traveller | 1 Reviews Written

1/5
This used to be my favourite hotel in Delhi but it has lately turned into an absolute nightmare. I think they have had a change of management and they're rude, disrespectful folks. We are regular travellers and have never experienced this kind of behaviour from the management. Truly disappointed.

Customer Service Manager | Umesh Kumar Replied in 1 month

Dear Harshit, Thank you for taking the time to give us your valuable feedback subsequent to your recent stay at our h ...more

(Stayed 28 Mar, 2023)

group Traveller | 1 Reviews Written

4/5
it was great and accommodating. thank you for all the support. I liked seeing women around that make me feel comfortable and hassle-free staff.

Online Customer Service Manager | Umesh Kumar Replied in 2 months

Dear Usha, Thank you so much for your valued feedback. Its pleasure to know that you have enjoyed our hospitality serv ...more

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