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Guest Reviews & Rating for Hotel Vrindavan Palace

goRating

3/5

41 Ratings

12 Reviews
5
6
4
9
3
13
2
4
1
9
PK
(Stayed 18 Jul, 2025)

group Traveller

1/5
light is cut for full night ac and fan shut down full night very bad not use power backup thru the hotel
AS
(Stayed 18 Jul, 2025)

1/5
power is cut all night ac and fan stop and muskito is giving pain
RR
(Stayed 2 Mar, 2025)

group Traveller

3/5
bed and room was tidy. however the water heater did not work. flush did not work. no one took care inspite we complained
SS
(Stayed 27 Nov, 2024)

solo Traveller

3/5
kitchen services are very bad. staff always forget what we ordered. we need to remind them 3-4 times even for morning tea.... breakfast starts after 8:30 or 9:00 am. our office starts at 9:00 am. what are we going to do.... in future i will take last option to choose this hotel....
(Stayed 9 Dec, 2023)

family Traveller | 6 Reviews Written

3/5
Rooms were Okay, but too small for family.. Washroom was clean. Food was tasty .. Hospitality is not so good.. Lift is available and in working condition.. Everything is chargeable there..

Manager | Rahul Replied in 1 month

I deeply regret to hear that your room did not meet your expectations in terms of space I understand how a congested ro ...more

(Stayed 11 Jul, 2023)

group Traveller | 15 Reviews Written

2/5
Overall experience was average Room was a bit congested, Food in restaurant was not satisfactory. Only a couple items were available from the menu, breakfast buffet was not provided, only a couple of items offered for breakfast for room service. Lunch/Dinner was also included in my package but only a very small limited quantity of food pack provided under same.

Manager | Sandeep Shukla Replied in 3 months

I deeply regret to hear that your room did not meet your expectations in terms of space and I understand how a congested ...more

AS
(Stayed 8 Apr, 2023)

family Traveller | 2 Reviews Written

1/5
Very poor service. Staff unprofessional. Not recommend to stay with this property.

General Manager | Sandeep Kumar Shukla Replied in 7 months

I'm sorry to hear that you had a bad experience with a property or service. It's frustrating when your expectations are ...more

KM
(Stayed 14 Mar, 2023)

group Traveller

3/5
The service quality is not up to the mark. They were unable to service on time in busy days, might be due to the lack of resources.

General Manager | Sandeep Kumar Shukla Replied in 8 months

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, as it helps us identif ...more

PC
(Stayed 14 Oct, 2022)

group Traveller | 1 Reviews Written

3/5

General Manager | Ramanand Thakur Replied in 4 days

Dear Guest, Greetings from Hotel Vrindavan Palace, Varanasi..!! We are delighted to know that overall you enjoyed ...more

SS
(Stayed 11 Oct, 2022)

group Traveller

5/5
05 min from Banaras railway Station, new construction with good facilities and polite staff. Dine-in facility available

General Manager | M Vrindavan Palace Replied in 2 days

Dear Guest, Greetings From Hotel Vrindavan Palace, Varanasi..!! We are delighted to know that overall you enjoyed our ...more

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