Santrina Hotels

My experience was terrible. 1st there is no covered or sufficient parking as it is on the main road. Parking on your own risk as there is a bar down and fortunately nothing happened except there were lot of cigarette butts around my car. Rooms are good and clean but i cannot say the stay was comfortable as there was loud music till late night and smoke smell all over the place. Bad odour in bathroom as exhaust was not sufficient to remove odour. I lost my key card and the manager told 300 rs for loss of card. Later the evening manager told it is 150/-. The morning reception person in unfriendly and was trying to charge more for everything. Later i had to argue and show him the price list. There is free parking 'YES' on the road.

There was an issue with check-in. They asked me to move rooms multiple times the same day without a proper reason. I had already settled in my first room and unpacked the things , then they asked me to move to second room, I went there and spent 2 hours there and they again asked me to move back to first room. It was frustrating moving all things so many times. They should have provided some discount or compensation for this difficulty, they did nothing nor were ready to acknowledge the difficulty caused.

Decent hotel worth for the money. Staffs are supportive, the front office executive Mr.Christopher is so friendly. I liked the shower model 😄. I would recommend for friends trip who need to stay very near to Koramangala area and enjoy the night life. keep up your service Santrina team.

The worst hotel ever! The person Name Ajay in the front desk was very rude and didnt coorperate alittle also....by sister came to visit me and he started to speak rudely to her and told i will call cops if you dont leave! Never stay here....Ajay is the worst!