Solomon Heights

The hotel has the potential to be very good property owing to its location and the also the property and room size is very good. However service is unacceptable.. one has to wait for hours to get warm water. Breakfast was inclusive and was served extra toasted bread which is like biscuits and an egg with no coffee or tea.. there is only one person who is taking care of the luggage, making breakfast, taking orders.. hygene is zero. We had stayed in Sringar for 3 days in lemon tree and Sheraton, wanted to try this hotel as the front gate was huge and we were just staying for the night on our way back from Kargil. Very disappointed with the service. The room I was assigned to was used by someone and his used soap was in the washroom. The linen was also dirty. Considering the property is quiet well made ... I think the owner definitely have to look at the food they are serving and the other service amnesties . The dinner was also very mediocre. The roti was like papad very hard had to discard it.. if traveller wants peace of mind it’s better to spend some extra money and move to better hotels with better service and breakfast.

we had a booking of super deluxe booking but they gave us deluxe room which I found at the second day in their booklet..there is a electricity problem in the room..i told them many time he gave no solution...as a super deluxe room they just gave hot water just two hours in the morning and two hours in the evening..not full day hot water supply...no AC in the rooms...i asked to house keeping in the second day but. they said only two hours for house keeping in the whole day..so I think as a four star it's the worst hotel I had ever stayed

1) Hotel Property is excellent. 2) Room size is quite big..almost equal to 2 regular room size. my kids enjoyed space for playing, 3) Good service by hotel staff4) Breakfast time. As leaving hotel early is requirment of Kashmir tourist to reach far off places.. this hotel provided buffet breakfast at 7:30 AM. On request they provide basic breakfast if leaving before 7:30 AM.

Hotel service is too good, staff is so friendly and helpful. Even the hotel room are neat and tidy with Hot water service available 24hrs. The location of hotel is also good with an amazing Mountain View and garden area. They have a separate dinning area and food is also good.