HOTEL SPACE SETTER

Hi I am surprised and disappointed. I personally visited and booked the room on emergency basis. Since my dad was critical and under observation in KIMS hospital in ICU hence i could not shifted to check in. But i felt it very bad and upset that instead of a call from hotel or back office that a guest didn't done the check in process. But i am getting a message from your back office for the rating purpose. Today i am getting a call from hotel for the rating purpose. You must have an update if the guest not check in or not reported. And also request to reverse the paid amount which j could not avail the same. Considering the genuine issue i request to reverse the same. If you need any support document i am ready to share ICU documents. Thanks Ashok patnaik

Rooms are below average, very small, Electricity goes off frequently and their generators do not supply for the elevator. Had to take the stairs after checking in and also when checking out. Service is below average. The bell boy and the guy at the reception offer to carry the smaller bag to climb stairs leaving the larger one for you to carry and climb the stairs.

The hotel authority doesn't have any knowledge regarding conditions of the rooms. In the 1st allotted room washroom flush was not working and in the 2nd room shelf is there, but no hanger to hang dresses are not there. Even after much pursuance, we are not able to get any hanger till check out.

it was descent. Sone demerits I found was that the TV setup box initially was running but after sometime it said no subscription and the floor was not cleaned well...it was very sticky....and the balcony was very dirty... and the hotel booking gives only 23hrs stay... not even 24hrs.