Spruce Hill

I booked a room with the category "Premium suite with bathtub". The pics listed of this room are deceptive, there is no view from the balcony. Most of the common items that should be made available even before check-in were not available, like Towels, dental kits, comb, foaming gel for bathtub. Even the quilt that was to be used was folded badly and kept disorderly in almirah. The kettle tray was having almost nothing, even after multiple requests, it was found that they are even out of Milk powder satchels. On top of all this, there was a powercut at midnight, and there isn't any back-up available for the running room geyser, water kettle, phone charging, the basic needs at any trip or hill station. There was no power available even till 8/9 am in morning. So I can't charge my phone, can't use the bathtub, and can't have any view from the balcony. We ordered aloo Parantha among other things, the curd served was too sour and old.

Not RECOMMENDED to book the hotes from GOIBIBO platform. These platforms are charging high amount, it's better to go and find the hotels locally which is far better from online booking at more convenient pricing. Hotels photographs are looking very beautiful but reality is different. Requesting all not to using such platforms for booking hotels.

negative. There was no one at the reception in morning. The manager came at 10:00am after calling him multiple times. asked for refund but all in vain.no water in room since 5:00am

very expensive.you can get far better hotel at mall road.