Studio room at Hibiscus Select Gaur City

The owner of this place seems to have no understanding of hospitality. A hotel should prioritize guest comfort, but our experience was quite the opposite. Upon arrival, no one assisted with our luggage, and the parking space is extremely narrow—something to keep in mind if you have a larger vehicle. At check-in, I asked if outside food from Zomato/Swiggy was allowed, and they confirmed it was. However, they refused to have the food delivered to our door, requiring us to pick it up from the reception—an unnecessary inconvenience. We complied, but when we politely requested plates and bowls, our request was rudely denied. Despite asking humbly, their attitude was dismissive, which was a major disappointment. The staff was unprofessional, lacking even basic politeness. If outside food is discouraged, it should be clearly stated in the listing to avoid misleading guests. Overall, the management appears to have little knowledge of the hospitality industry, making for an unpleasant stay.

room was good but room service is very poor we ordered water and it was not delivered. food was also very bad

hotel was awesome and staff was very polite and handy awesome environment and facilities 👌🏻👌🏻👌🏻

it was wonderful stay in this hotel and staffs behaviour is very nice.