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Hotel

Volga Hotel

Main Market, Pahalgam Pahalgam India 192126
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2018, 21 Jul
atVolga Hotel
72%Guest recommend this hotel
Devendra ShekhawatThe hotel is situated in Main Market, you can enjoy good food here. The negative I found in the hotel is the rooms allotted to me. Two rooms were road..Read All Reviews
2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    50Rooms
    • Suitable For Children
    • Shops (nearby)
    • Restaurants
    • 32inch Flat screen LED TV
    • Extra Mattress (On Request)
    • Printing service
    • No alcohol is served
    • wi fi
    • Charging points
    • Welcome Drink on Arrival (Non-Alcoholic)
    • Campfire / Bon Fire
    • Porter / Bellhop
    • Suites
    • Front Desk
    • Complimentary Bottled Water & Coffee/Tea Supplies
    • Luggage Storage
    • Complimentary Wi-Fi
    • 2 bottles of complimentary water per day
    • Newspapers In Lobby
    • Breakfast Service
    • Dining area
    • Packed Lunches
    • Free Wi Fi high speed Internet
    • 24 hr security
    • Extra Bed (On Request)
    • Hotel safe
    • Security at All Hotel Entrances
    • Either Early Check in /Late Check-out (Subject to Availability) up to 4 hours
    • Free Parking
    • Desk
    • Free Wireless High Speed Internet Access
    • Parking (Complimentary)
    • Hi-speed WiFi in rooms- WiFi access (24x7) for one device only.
    • Toiletries
    • Bathroom Amenities
    • FREE PARKING FACILITIES
    • Free Wifi
    • Full Time Operation for All 7 Days
    • Restaurant
    • Horse Ride ( Chargeable )
    • 4 Pillow (Soft/Firm)
    • Barbecue Area
    • Housekeeping
    • Breakfast Buffet
    • Shower
    • LED TV
    • Tea-and-coffee-making facilities
    • Food Facility
    • Porter Services Available
    • Free Wi-Fi
    • Gluten-free meals
    • Free local calls
    • Reading room
    • Parking Facilities Available
    • Coffee Shop
    • Coffee/Tea Facility
    • Non-smoking rooms available
    • Bottled Water
    • Telephone
    • Television
    • Complimentary internet access
    • Nature Walk
    • Free Internet Access
    • High-Speed Internet Access
    • Free WiFi Internet(Lobby)
    • Laundry Service Available
    • Umbrellas
    • Power Backup
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    Location

    3.7 / 595 Reviews
    72%Guests
    Recommend
    3.8Service Quality
    3.4Amenities
    3.6Food & Drinks
    4.2Location
    3.4Cleanliness
    3.6Value For Money
    Verified Guest 1 / 52018, 16 Jul
    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52018, 14 Jul

    The stay was good...Staff was very coordial especially the guy at the reception.. I had accidently made a mistake and had booked my hotel on 11th July instead of 12th July but the guy at the reception

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    Volga HotelManager replied in 5 hours

    Dear Mr. Syed Andrabi, Greetings from Volga Hotels & Resorts Pahalgam. With great pleasure and a sense of achievement, we have read your positive feedback and indeed glad to see that you have had ‘the greatest experience’ during your stay at our hotel. Such fine comments would no doubt further motivate our entire team in going the extra miles and satisfying our valued guest needs. We look forward to the pleasure of welcoming you back to our hotel soon. Kind regards. Guest Relations Manager Volga Hotels & Resorts Pahalgam

    Verified Guest 4 / 52018, 14 Jul

    The hotel is situated in Main Market, you can enjoy good food here. The negative I found in the hotel is the rooms allotted to me. Two rooms were road facing which was very disturbing as the sound of

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    Did you find this review helpful?Yes ()
    Volga HotelManager replied in 6 hours

    We take this opportunity to thank you for taking the time to write your generous comments appreciating our hotel location and food served to you. We welcome feedback especially from our valued guests like you. Please accept our sincerest apologies for the unsatisfactory service you had encountered during your recent stay with us. Kindly be assured that we will look into these issues and will be forwarded to the appropriate departments. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Sincerely, Guest Relations Manager Volga Hotels & Resorts Pahalgam

    Verified Guest 4 / 52018, 14 Jul

    The hotel is situated in Main Market, you can enjoy good food here. The negative I found in the hotel is the rooms allotted to me. Two rooms were road facing which was very disturbing as the sound of

    + More
    Did you find this review helpful?Yes ()
    Volga HotelManager replied in a day

    Dear Mr.Devendra Shekhawat, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at [info@volgahotels.com] if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Managing Body Of Volga Hotel

    Verified Guest 4 / 52018, 13 Jul
    Did you find this review helpful?Yes ()

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