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Hotel

BB Palace-A Boutique Hotel

2638-2642 gurudwara road,karol bagh Delhi India 110005
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2017, 22 Oct
atBB Palace-A Boutique Hotel
79%Guest recommend this hotel
Shivi SuhanePros : Staff is co-operative. Location is great, right in the middle of market area. Cons : Hotel is old, needs renovation especially washrooms...Read All Reviews
₹ 1265
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    11:00Check Out
    24Rooms
    • Hotel Trading License
    • Suitable For Children
    • Shops (nearby)
    • Audio - Visual Equipment
    • Courier Service
    • Bell captain/porters
    • Outdoor Parking - Secured
    • Breakfast Room
    • Dining Hall
    • 24 Hour Check in-Icon
    • Shared Lounge
    • Speciality Restaurant
    • Laundry Service (At a charge)
    • wi fi
    • Postal / Parcel Services
    • Charging points
    • Welcome Drink on Arrival (Non-Alcoholic)
    • Deposit on arrival
    • Shoeshine
    • Porter / Bellhop
    • Front Desk
    • Rooftop Garden
    • Money Exchange Facility
    • Business services
    • Ironing Service
    • Intercom
    • Newspapers In Lobby
    • Gay-friendly
    • 24 hour security
    • Parking (Surcharge)
    • Extra Bed (On Request)
    • Business Center
    • Security at All Hotel Entrances
    • Room Service (24 Hours)
    • Conference Hall
    • Stamps and Mailing Facility
    • Board Room
    • Reception rooms
    • 24 Hour Front Desk
    • Parking (nearby)
    • 24 hours power back-up
    • Free Wifi
    • Housekeeping
    • Restaurant
    • Lift / Elevator
    • Wifi
    • Hotel safe
    • Telephone/fax machine
    • Set menu dinner
    • Car Rental
    • Room Service (Deprecared)
    • Porter Services Available
    • Airport transportation (surcharge)
    • Daily Housekeeping
    • Ticket Service
    • 24 hour reception
    • Rooftop Access
    • AC/Heater
    • Medical Assistance Available
    • Coffee Shop
    • Function room
    • Internet Access
    • sightseeing (Payable)
    • Conference Facility
    • Air / Rail Booking
    • Refrigerator (Deprecated)
    • 24 hour security (Deprecared)
    • Public Restrooms
    • Free Internet Access
    • Doorman
    • Locker Facility
    • Laundry Service Available
    • Power Backup
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    Location

    4.1 / 5929 Reviews
    79%Guests
    Recommend
    4.0Service Quality
    3.9Amenities
    4.0Food & Drinks
    4.1Location
    4.1Cleanliness
    4.0Value For Money
    Verified Guest 3 / 52017, 18 Oct
    Did you find this review helpful?Yes ()
    Verified Guest 4 / 52017, 12 Oct

    Pros : Staff is co-operative. Location is great, right in the middle of market area. Cons : Hotel is old, needs renovation especially washrooms.

    Did you find this review helpful?Yes ()
    Bb Palace A Boutique HotelManager replied in 4 days

    Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Hotel BB Palace I am pleased to know that you were satisfied with your experience of our services and facilities. At Hotel BB Palace, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Hotel BB Palace and would be delighted to assist you with any requirements.

    Verified Guest 3 / 52017, 9 Oct
    Did you find this review helpful?Yes ()
    Verified Guest 3 / 52017, 9 Oct
    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52017, 8 Oct

    Lift was not working in the hotel and we were provided room at 3rd floor.

    Did you find this review helpful?Yes ()
    Bb Palace A Boutique HotelManager replied in 7 days

    I am extremely sorry for the bad experience you had during your visit to our Hotel. I have addressed the said issues with the department heads and initiated corrective action. I deeply regret that, though we strive for excellence we could not meet up to your expectations. On behalf of the entire team at Hotel BB Palace, I wish to place it on record our sincerest apologies for the shortfalls and once again I thank you for sharing your feedback. Please give us another opportunity to serve you. Looking forward to your next visit.

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