Hotel Blue Waves,Ct Road

If you don't want to ruin your trip, then please don't book this hotel for your Puri trip.We reserved this hotel for two days (two sea-facing rooms).We arrived at 5:00 p.m., and the check-in process was very smooth and quick. However, there were numerous challenges in this hotel. 1. The rooms are adequate; the bathroom is adequate; the bed is adequate; but there is a bad odour in the room, and we asked for a room freshener, but no one responded; we waited for more than an hour and called the front desk, but no one bothered; we must use our own perfume. 2. No mosquito repellent was available when we requested it. They said both machines are in the second room  please collect them by yourself. That is not acceptable, so we got the machine from our second room, but the liquid in that machine was too old to be refilled. They said we don't have the proper machine and liquid, so you have to manage. 3. When we asked for an extra pillow, they provided us with a cushion and informed us that they didn't have extra pillows in the hotel. 4. The food tastes good, which we appreciate, but the order takers and server have no idea how to serve any dish or what the accompaniments are. They served tea in dirty cups when we asked for tea without sugar, but they served it with sugar, which they changed after we complained. The next day, we asked for chicken fried rice and dry chilli chicken (we mentioned to the order taker that one of our family members is allergic to prawns). They served fried rice without chilli vinegar ( we asked for that at the time we placed this order) but they forgot each and every time you have to give reminders for everything: salt, pepper, etc. They charge 40 RS ++ (5% gst) For 1 pc of roasted papad, which is hilarious, at the time of B/F, we asked for bread and the price was 60 RS as per the printed menu, but they charged 70 RS. When we talked with the restaurant, they informed us that in the restaurant we have only 70 RS icons created, so we can't change 60 RS. But if you people don't have the same icon or haven't updated your menu, that's not our fault at all. As per hotel policy, the restaurant closes by 10.30 pm. But on the first day, we called at 11.20 and they took my order, but on the next day, someone said the restaurant was closed and not able to take the order. I mentioned the same things to that person, and they said no, not possible, but after some time, I got a call and they arranged those things for me. That was good. But if you have any set policy, please stick to that. Then the moment comes when our entire trip is ruined. In the morning, one of my family members ordered tea, and after 10 to 15 minutes, the person arrived with the tea. She was not able to open the door. That boy left and returned to the restaurant and informed them We were using slang language in Bengali, but that person doesn't understand Bengali, English, or Hindi. He only knew Oriya. They blamed us. Then we talked to the front desk person. He helped to understand that guy. We were requested to come after some time in Bengali. Many more things have happened to us. They just run this property like a dhaba. You have to ask for each and every single item every time. They have no idea how to deal with guests. They have no idea how to talk, totally useless staff. So my request to all of you is to please avoid this property for your trip. please don't book this hotel. I recommend guests' houses, which are much better than this.Not for family visit

average experience. couldn't sleep due to loud music playing till 3am. no response even after repeated complaints to reception. restaurant doesn't follow instructions. food was average. tea is good. pricing was ok. no manual lock from inside of the room. good part is swimming pool, and near to beach. spacious room. good for couple and bachelor , not ideal for family.

Food was great... Room was ok ok..pool is 4.5 feet deep.. not so big