Hotel Chail Inn

I booked chail inn ...the hotel staff including the manager had no clue if I had booked the room. i showed my booking.... he still couldn't figure it out. made us wait half an hour at the time of check in and every time i passed through the main gate. they would ask me to show me my booking. they kept complaining during the stay that they hadn't received any confirmation even after i called the *** representative talked to the manager but he still wasnt convinced. beds. dont even get me started on the beds. **** mattresses put on wooden boxes that just won't stop moving. even when i sat with my back on the backrest. the mattress kept slipping. sometimes downwards. sideways. sometimes both mattresses away from each other. and worst tv connection ever. doordarshan's rangoli is more entertaining and fun than that. if it was possible i'd give it a 0 that's 'zero' in english...

The hotel location is very good. Though from outside this property looks a bit old but from inside its good with lots of wood work on walls, ceiling and floor. There was no fan in my room but it's not needed either. It felt like A/C is there in room and I was searching for the A/C but could not find it. Later on I came to know that temp. Never go to such level where you need a fan or a/c. Rooms are big and well ventilated and if you get a room with balcony like me it's a bonus. A cool breeze surround you as you sit in room or balcony. Bathroom was well maintained and clean. Food too is good and at very reasonable prices. We took MAP plan so got dinner and breakfast free. Staff is also quite good and helpful. So overall I'll say its good to be in chail inn if you visit chail

I booked super deluxe room, it was not at all worth it. when I checked in the hotel, a room was given, when I sat on the extra bed(satty style bed) it broke down at once. I requested to change room, another room was given. it's bathroom was pathetic, broken toilet seat , no space between toilet seat and wash basin, even we can't stand to wash our hands, cupboard was very dirty, no hanger in cupboard, broken lamp light, other furniture was also in bad condition. I compliant to hotel manager about this, he said I hv given u executive room which is higher the price that u hv paid. hotel not recommend.

We stayed in semi deluxe room in the month of october, staff was quite helpful and friendly. location is awesome with all the places nearby. But Chail is a place if you want to spend a holiday in a serene place close to nature otherwise it has nothing much as far as attractions are concerned. 'kali ka tibba' is not one place which should not be missed. As far as the hotel is concerned, i recommend staying in a deluxe or super deluxe room if you want to enjoy the view but they can be costly to some