Hotel

Imperial Hotel

imperial hotel,railway road, (vaishno devi) katra, jammu and kashmir-182301 Katra India 182301
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2017, 19 Aug
atImperial Hotel
84%Guest recommend this hotel
Deepak SinghNice hotel but they need to learn a lot of things. Like how to welcome guest and how to handle. Receptionist should be well mannered. Otherwise it is ..Read All Reviews
₹ 2000
Rooms:
Room listing unavailable
Sub Total1 room for 1 nightExcludes Taxes
goStays Certified
Lowest Price Guarantee
11:45Check In
12:45Check Out
32Rooms
  • Photocopying
  • Extra Bed (On Request)
  • Extra Mattress (On Request)

Location

4.3 / 5430 Reviews
84%Guests
Recommend
4.2Service Quality
4.2Amenities
4.2Food & Drinks
4.3Location
4.3Cleanliness
4.3Value For Money
Verified Guest 3 / 52017, 17 Aug
Did you find this review helpful?Yes ()Viewed 32 times
4 / 52017, 16 Aug

Nice hotel but they need to learn a lot of things. Like how to welcome guest and how to handle. Receptionist should be well mannered. Otherwise it is good.

Did you find this review helpful?Yes ()Viewed 31 times
Imperial HotelManager replied in an hour

sorry for inconvenience , we take care of your views & hope for future booking from your side.

Verified Guest 1 / 52017, 16 Aug

room service is very very poor,i have made 20 calls but I have not got a single reply.

Did you find this review helpful?Yes ()Viewed 76 times
Imperial HotelManager replied in 20 hours

Dear Guest, We regret the inconvenience caused to you. We deeply regret that your stay at the Imperial Hotels did not match your expectations. Your feedback has been passed on to the concerned teams, seeking to address and resolve the faults identified by you. We would also like to arrange a perfect stay for you in the future. We hope to have the chance to welcome you back very soon and to change your impressions of our hotel. Regards, Rakesh Kumar Sharma, Manager, Imperial Hotels

Verified Guest 1 / 52017, 13 Aug

worst hotel. far away from **** start area. no support from hotel people. I wish there is possibility of giving 0 stars.... And also for not giving clarity. Hotel staff is extremely rude. Infact not t

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Did you find this review helpful?Yes ()Viewed 67 times
Imperial HotelManager replied in 8 hours

Dear Guest, We regret the inconvenience caused to you. We deeply regret that your stay at the Imperial Hotels did not match your expectations. Your feedback has been passed on to the concerned teams, seeking to address and resolve the faults identified by you. We would also like to arrange a perfect stay for you in the future. We hope to have the chance to welcome you back very soon and to change your impressions of our hotel. Regards, Rakesh Kumar Sharma, Manager, Imperial Hotels

Verified Guest 5 / 52017, 13 Aug
Did you find this review helpful?Yes ()Viewed 98 times

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