Hotel Jessica

Overall Was a good experience. I stayed there for 5 days. Room was clean and spacious. Room ambience was also good. Toilets were clean hot running water was available 24 hours. Room was at the corner ground floor. View from window was good and provided mountain view. Hotel is located near Beas river. It is around 20 minutes walking distance from mall road. It is around 2kms from mall road. There were couple of mishaps which did happen and prevented to be a great experience. 1. There was an ongoing issue between goibibo and hotel on payment settlement when we reached hotel we were sent to adjacent hotel for first day and night. However that hotel Hotel kalinga grand was also good and it's rooom were also clean and good. Hence we did not complained much. However I advise people to always confirm their bookings couple of days done via travelling websites with the hotel. We were following up with the hotel from last month with hotel and goibibo since our booking was not confirmed due to goibibo did not had correct account and email and contact information of hotel due to which hotel did not received any voucher initially. Only after multiple follow ups for around 15 days my booking got confirmed 2. Another mishap which happened was luggage misplacement. This was very frustrating. Hotel Jessica did not collected my one of the travelling bag from another hotel where they sent me initially for one day after I checked out from 2nd hotel. and hence it got misplaced. The bag was after many hours of tracing was found in another bus which was going Delhi. The luggage got mixed and carried along with another group who also checked out from same hotel. This happened when Hotel Jessica guys accidentally did not collected all of my luggage which was kept in lobby. This then got mixed up with the other group luggage. I was just plain lucky that my luggage got tracked finally with the help of both hotel managers coordination and got back next morning at hotel.

We booked a deluxe room at Hotel Jessica. On checkin, we got a room which did not qualify to be a deluxe room. The floor was dirty, the previous occupant had left cigarette ash in the ash tray. The blanket given to us was a old one without any linen cover. The room phone was not working and it was not changed even on complaining. The bathroom was just ok. No soap was provided initially and we had to call the room service for it, which they then provided. The bathroom drain appeared to be clogged as the water remained collected in the shower for long time. We feel cheated since while booking we were sold a deluxe room and it didn't turn out to be that actually.

Hotel is having very good location, Just opp. Beas river, near mall road & bus stand. Excellent view of snow mountains. House keeping & hotel atmosphere is pleasant. Staffs are more friendly. Quicker & quality service. Parking & security is amazing. Restaurant is fine where North & South Indian dishes are tasty. Enjoyed Campfire. They managed to decorate our bed for honeymoon making our stay very romantic. Almost everything candlelight dinner, cake and Karaoke was just made me a Singer. Enjoyed a Lot. Enjoy & Dont miss this Hotel.

I am very satisfied with the hotel facility. Service and all are very good. No issue regarding any thing there. I had my food there and I like it. Hotel is located at the best place. Nice amenities and all are there. Room is very comfortable. Overall hotel is very clean.