Hotel Kalra Regency - Pure Vegetarian Hotel

Visited Shimla in June 2014 and stayed at Kalra Regency. We booked two rooms through GOIBIBO. We could not get the booking for super deluxe room for first day so we had to book deluxe room. So here is the feedback: 1. Hotel is around 4-5 kms from Mall road and at a location with good view of the valley but finding the hotel was little difficult as there are not enough signboards to guide. 2. The person at reception had a rude tone and wasn't looking very interested to welcome the guests. 3. Deluxe rooms were so small that they could just fit in a bed somehow. There were no soaps in the washrooms. There was a spider also in one of the rooms. 4. We had booked super deluxe room next day with breakfast and requested person at reception to shift the complimentary breakfast to the first day but he refused straightway citing reason that they have many issued to handle which was very rude and not expected from someone in hospitality business. 5. We again had an argument while shifting from deluxe to super deluxe room as our rooms were not ready. 6. We could not get our car out from parking at night to go to mall road as there were lot many cars parked in front of ours because of a small parking place. There is no alternate mode of conveyance to go from hotel to some decent place for lunch/dinner or you walk 4-5 kms through steep roads. 6. Only good point was the view of valley from super deluxe rooms. 7. No one even came to pick our luggage while checking out and breakfast was also very average with very limited options.

A very Nice hotel, In starting I booked **** 11904 cottage which was a nightmare for me I raised complain to **** but they didn't resolve my issue after then I called goibibo, they took time about 1 hr but after that they have provided this property which I really like u will get nice clean room and also you will get parking space in the hotel. Food is also nice.

Overall good stay. We booked it with breakfast n were quite satisfied. Only one concern that is with the distance from market. I thought to have a walk but because it is located very down the slope hence found it difficult. Rest all well hotel staff is very polite n even they gave us room 3 hours prior to check in time.

Location and view from the hotel is Good. But, rooms are medium sized with very small washroom. Got a room where the TV was not working. That was a big disappointment. Nevertheless, the food was good and they arranged for a vehicle and drop to Kalka in a short notice.. That was nice...