Hotel Pine Borough

The WORST hotel I have ever stayed in my extensive travel and stays at hotels. The hotel staff, the two ladies at the reception was rude beyons measure and full of attitude. Read other peoples review and you will find similar complains. The night watchman was another rude person. Apparently, this hotel locks it's shutters at 10:30 Pm and DOES NOT open it till 7 am. This was what was told to me after a childhood friend of ours tried to leave after 12 midnight having visited us. Deepika the hotel receptionist told us this. I have never known of any hotels locking it's customers in the hotel after a certain time. Unable to go out and come in. This was untill Mr. Samar told us that its not like that and that we have the right to go out. Mr. Samar, the manager and Nandan, the hotel boy were very acoomodating and smart and treated us with kindness and made sure that we, as a PAYING customer, got what we deserved during our stay. Also, the rooms were very small and dirty with no windows to the outside. The only exchause fan in the bathroom was not working. To use the geyser, we need to keep on calling the reception as the switch of the geyser is not inside the room the main switch is someehere else. So, if you want hot water after every 10-20 minutes, you need to keep calling the reception every time. I will NEVER stay at this hotel every again nor will I be recommending this hotel to anyone. Save yourself and do not stay at this hotel.

we asked for plates to keep some food which we bought from out side as these food items are not available in pine borough hotel ,jelibi,mava sweet and pav bhaji so we want to eat this item but we were refused to have plates for out some food item this is hotel rule so pls guys have food outside don't bring to hotel as you won't have plates to eat .....

The room looks dirty, floors are not clean furniture’s are old and dirty and out dated. No proper lighting at home. Pillows cover mattress cover are not clean. Overall the experience is very bad

Hotel Staff was very helpful. Although Owner is something showing like attitude but Hospitality is good due to one person I.e. I forgot his name. He is from Bihar.