Hotel Polomax

We have successfully checked in the property around 12:30 P.M on 11th June, 2022.Further, I would like to bring to your kind notice that the property totally scrap, as we have faced many huddles during the stay. Some of the issues which I like to highlight here is as follows The entire room fittings is not upto the mark The AC of the said room was not working properly (no cooling at all) and even upon requesting them for change the room, they did not provide any resolution to the said problem Television and setup box along with remote of the said device was not working The fall celling of the said room was hanging and about to fall Geyser in the washroom was not working even after there is power Western Commode seat cover is also broken There is no electricity backup;Please note that we have left for sight seen at 03:00 P.M and came back around 10:30 P.M and when we are about to sleep they cut the power in order to save the electricity bill and upon asking they said there is no power from backend but we have seen that the other property has the power. We are not even able to sleep peacefully even after spending INR /- hard earned bucks. In view of the above, it is humbly requested to kindly refund my hard earned money as the purpose for booking the said room was not fulfil (peaceful stay).

I did book couple of rooms for 3-4 families but the condition of deluxe rooms were pathetic; door latches, toilet seat, washing area were broken, no room service until you scold them, no cupboard. The room size is average, totally opposite of what you see.Our stay was for 3-4 days hence were compelled to stay, location of the hotel was decent but overall we didn't like the tenure of our stay there.However terrace area was good and well maintained, food prices were sky high.Rooms were in bad condition, toilet seats and toilet jets were not in proper condition, hotel staff too lazy to provide service, you avoid arguments when you are with family and if you have paid full amount in advance

A hotel where no any rules, they always denied giving what mention, I stayed there 4 days but not a single day TV worked, and in 4 days 2 days AC not work, worst food as well if will not going to pay your food bill on a delay that he will add money items in bill and on checkout time they take money force fully, as my suggestion don't stay here and if you stay here to take food on another restaurant, in between 2 kM to this hotel there are some Good restaurants than good as taste and as low on this restaurant,

I could have given zero rating if possible.. so unhygenic and dirty this hotel was.. I can't even explain in words.. and rooms were like so dabbaaa.. no balcony nothing... and bathrooms were so so so dirty... pls don't go in this hotel and also it is at very remote location from. nainital its about 30 km... I will never recommend this hotel to anybody