Hotel Ratan Palace

This is one of those hotels where you see the *********** yourself. The hotel management doesnt seem to know the word customer experience o. I made the mistake of paying beforehand else would bave ********** steaightaway. Location: Nothing exciting about the location. Though on main road n accessible , the surrounding area makes you think twice. Room: stayed in 'super deluxe' room which actually was okayish but not very clean. There was plenty of dust under the bed. Fan creaked . There were stains on the mattress, no linens were provided and God knows when the blankets were washed. Service: The toileteries provided were downright cheap some unknown brand of soap and 2 rs clinic plus sachet. If you charge ********* for room and you cant even spend 50 Rs for good toileteries? Btw no toilet paper in toiets , i had to ask and the manager sent his guys to buy a new one. The towels were turned grey color from white on request he replaced with another grey color with justification use karke aise hi hota hai. I have stayed from 5 star hotels to even 500 prr night b&bs but atleast people seemed to care. Here that wasnt the case at all. All in all I am disappointed with aparhy towards customers . If you can, avoid and try sumwhere else.

I stayed at Ratan Palace from April 17th until 22nd evening,2016.Was quite busy from morning to evening outside. But the hotel manager was really a very nice & supportive person.The room I stayed was on 2nd floor. It was okay, but not quite upto SUPER DELUXE level. Room was relatively clean and bed linens /towels were changed daily on request. The only issue I had was with the party hall /bar on the ground floor, which used to be playing loud music almost daily( may be due to marriage seasons). As I stayed there solely for official purpose to attend some work at IDT, it's location was quite good.

Dust everywhere in room Initially they refused to give room asking for more money After **** interference they agreed and have wasted 1 hr and reallly unprofessional Wd advice do not go to them they are worst hotel in dehradun

super bad experience for this hotel...we book this hotel and manager refuse all room booked ....sorry and shifted in other hote****** ...I will never book this hotel in future....... sorry