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Reviews of Anaya Retreat

Mahmoorganj, Varanasib 381/1, ground floor, beside usha gupta nursing home, Rathyatra, memoorganj, Mahmoorganj221010MahmoorganjVaranasiIndia

2.8 km drive to Kashi Vishwanath Temple

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1774.3/5

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Guest Reviews & Rating for Anaya Retreat

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4.3/5

17 Ratings

7 Reviews

Arpan Gupta (Stayed 18 Apr, 2025)

solo Traveller

1/5

WORST EXPERIENCE EVER! Rude and unresponsive staff, owner has no manners to talk. Room stinks like hell, with no help from the team. Tap is broken, there are smoke ash all around. Rather donate this money somewhere than staying here!

Anaya Retreat Replied in 2 months

Hello Sir, I am sorry to hear about your experience, I appreciate you took time for your valuable feedback Thanks & Reg ...more

Arpan Gupta (Stayed 18 Apr, 2025)

solo Traveller

1/5

Worst place to be. DON'T FALL FOR THIS PLACE EVER! So from where do I start? 1. The hotel owner will repeatedly ask you to change the room. 2. The pics shown in the hotel photos have a starc difference with the reality. 3. The staff and the owner specially, is extremely rude and don't know any way to talk. 4. The staff is unresponsive, you keep calling them to get the room clean, for water no one will listen. 5. The room walls kept smelling really bad because wetness, taps are broken. 6. They ...more

Anaya Retreat Replied in few seconds

Hello Sir, I am sorry to hear about your experience, I appreciate you took time for your valuable feedback As you say ...more

Pradeep Bathwal (Stayed 26 Mar, 2025)

group Traveller

4/5

hotel is clean staff is good but food service is medium

Anaya Retreat Replied in 3 months

Dear Pradeep jii, I appreciate you took time for your valuable feedback Thanks & Regard Anaya Team

Ankit AGRAWAL (Stayed 16 Oct, 2024)

family Traveller | 15 Reviews Written

5/5

Pros Newly constructed property, neat and clean rooms, beautiful interior. Overall excellent stay. Cons Located on first floor with no lifts. No complimentary water bottles.

Gm | Raj Gupta Replied in 5 days

Thank you sir for your kind words, extremely sorry for the inconvience caused, but is located at the back side of the pr ...more

Prashant Gupta (Stayed 27 Aug, 2024)

group Traveller | 3 Reviews Written

4/5

Food was not available when we want to order. The time was only 9.00 pm.

Gm | Raj Gupta Replied in 1 month

Sir sorry for inconvenience caused… but have you tried with the reception. Regards

Prasanthi G (Stayed 25 Aug, 2024)

women Traveller

3/5

I have contacted the hotel twice before the arrival and told them that we will be arriving late in the night and checking in late. Despite that the hotel main door was locked and no lights were on when we arrived. We didn’t even have a calling bell to reach out to hotel staff. I called the hotel number but call went unanswered. I had to fish out for a number that I received called from at the time of booking and called the person to have the gates opened. This was a traumatic experience because ...more

Gm | Raj Gupta Replied in 19 days

Sorry for the inconvenience caused to you… we would definitely look into the matter.

Satya Singh (Stayed 22 Aug, 2024)

family Traveller | 13 Reviews Written

5/5

very good. nice location. staff is very friendly. recommend

Gm | Raj Gupta Replied in 10 hours

Thank you sir for your kind words

Ashish Jaiswal (Stayed 4 Jun, 2024)

group Traveller | 1 Reviews Written

5/5

Clean Rooms and Washroom, Great Experience, Very supportive Staff. Overall 5 Ratings. Must Stay.

Gm | Raj Gupta Replied in 3 days

Thank you sir for your kind words.. hope to see you soon again

SANKARA KUMAR (Stayed 29 May, 2024)

group Traveller

5/5

Room was compact and super clean. Not less than any 4 star hotel in comfort and cleanliness. Staff are cooperative. Mr. Raj, Manager of this hotel was super helpful. He went to the extent of receiving us from railway station by an e-auto rickshaw. It reduced all our worries of negotiation with auto / taxi drivers. He also arranged airport drop by taxi at a reasonable charges. Trip was peaceful only due to this hotel stay

Gm | Raj Gupta Replied in 8 hours

Thank you sir for your kind words