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Reviews of Base9 Airport Hotel

Nedumbassery, Cochin9/376 B-K MRC Road Nedumbassery Near Cochin International Airport 683572NedumbasseryCochinIndia

1.7 km drive to Cochin International Airport

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6071684.2/5

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Guest Reviews & Rating for Base9 Airport Hotel

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4.2/5

607 Ratings

168 Reviews

349

176

What our guests say?

good room (45)
nice place (15)
near cochin international airport (13)
calm location (8)
basic facility (6)
living room (6)
+ 6 more

SACHIN o (Stayed 22 Jul, 2025)

2/5

room was not well cleaned or maintained.

Jose Varghese Replied in 13 days

sincere apologize and we will look more closer to the issues you pointed out .

Guest (Stayed 21 Jun, 2025)

5/5

Best budget stay near Cochin Airport

Jose Varghese Replied in 11 days

Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent stay with us at Base9 near ...more

Guest (Stayed 18 Jun, 2025)

5/5

Best budget stay near Cochin Airport

Jose Varghese Replied in 14 days

Dear Guest, Thank you so much for your kind words and for rating us a 5! We're truly delighted to hear that you had an ...more

Joseph Xavier (Stayed 15 Jun, 2025)

1/5

had booked this stay seeing that it has 24hrs granteed checkout, but they have came and told have to check out by 12pm itself and they have already cancelled there tie up with Goibibo but what's more interesting is that they have placed 4.5star rating boards in the so called front office but they are least bothered about the details and options offered in Goibibo more over too arrogant as well. I don't recommend this stay to anyone, don't fall with the positivereviews

Jose Varghese Replied in 1 month

no 24 hrs checkin here

JayKumar Freelancer (Stayed 14 Jun, 2025)

5/5

Neat and clean room and furnishings (except washroom).

Jose Varghese Replied in few seconds

Dear JayKumar, Thank you for your valuable feedback and for rating us 5 stars! We're happy to hear that you found the r ...more

M Soumya Sahoo (Stayed 4 Jun, 2025)

group Traveller

5/5

The staff were very helpful and the room condition was very nice given the price they are asking for.

Jose Varghese Replied in few seconds

Dear Soumya, Thank you so much for your wonderful 5-star review! We're truly delighted to know that you enjoyed your st ...more

Sumitha Viswanath (Stayed 3 Apr, 2025)

group Traveller | 7 Reviews Written

1/5

The hotel was described as a 3-star hotel but looked nothing like it. On the way to the hotel, a local rickshaw driver warned us not to go there as it is a very bad place to stay. We understood what he meant on seeing the state of the place. The rooms were very dirty, the bed linen were not fresh and the whole place smelled bad. It was in no way a 3-star experience and we felt unsafe to be staying there as a family through the night, so we ended up checking out within an hour to check into another hotel.

Jose Varghese Replied in 3 months

Dear Guest, We are truly sorry to hear about your recent experience and sincerely apologize for the discomfort and inco ...more

SUJEET JAISWAL (Stayed 26 Mar, 2025)

group Traveller

5/5

hotel is good. facility provided is also very nice this photo is inside room

Jose Varghese Replied in 3 months

Dear Guest, Thank you so much for your kind words! We're glad to hear that you liked the hotel and found the facilities ...more

Susanta Pal (Stayed 26 Mar, 2025)

family Traveller

5/5

It was a nice stay in Base9 airport hotel. Amenities and service were good in respect of price. Very spacious with all facilities for a family.

Jose Varghese Replied in 3 months

Dear Guest, Thank you for your kind words and for choosing to stay at Base9 Airport Hotel! We're delighted to hear that ...more

Abhishek U (Stayed 24 Mar, 2025)

group Traveller

1/5

I recently stayed at your hotel on March 10th and unfortunately, my experience was not up to my expectations, be frustrating when we encounter unhelpful staff, especially at a reception desk where we expect a warm welcome and assistance. Room assigned to me was not satisfactory, Wash room was not cleaned properly and the bed also not much good I hope you will take my feedback seriously and take necessary steps to improve your check-in process and room quality. I would appreciate it if you coul ...more

Jose Varghese Replied in 4 months

Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced d ...more

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