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Guest Reviews & Rating for Hotel Broadway

goRating

2.6/5

64 Ratings

34 Reviews
5
14
4
8
3
10
2
11
1
21

What our guests say?

  • delicious food (4)
  • modern amenities (3)
  • worst location (2)
  • worst experience (2)
  • family room (2)
  • proper services (2)
(Stayed 4 Mar, 2024)

group Traveller | 18 Reviews Written

1/5
very bad experience,mene family room book kiya but hotel manager not providing family room ,no light in hotel,no hot water,no heater,no toiletries provide,very bad food facilities.
VM
(Stayed 13 Jan, 2021)

group Traveller

2/5
rooms were not clean . the hotel staff are also not available for hospitality. room t.v also was not working.
SM
(Stayed 4 Jan, 2021)

group Traveller | 3 Reviews Written

1/5
Worst hotel with this price . There was nowater in tap in bathroom no room heater rajai had no covering , very difficult to go inside. Food quality was horrible. I stayed on 30th Dec2020 and it was my worst day of my life in that cold. I was praying to God for somehow passing that day.
JS
(Stayed 8 Feb, 2020)

women Traveller | 7 Reviews Written

4/5
nice hotel this hotel is good for business travellers and also low budget

Manager | Arun Replied in 4 days

We are pleased to have your wonderful feedback for our hotel, I noted you point work on it, try to best ..wish to serve ...more

(Stayed 10 Jan, 2020)

group Traveller

2/5
Room was booked with complementary brkfast but when i asked them, they were not aware of it. tea and toast was offered in brkfast. rooms were not clean. all services were chargeable even extra blanket also. not recommended.

Manager | Arun Replied in 1 day

We are pleased to have your wonderful feedback for our hotel, I noted you point work on it, try to best ..wish to serve ...more

RS
(Stayed 23 Dec, 2019)

group Traveller

3/5
This hotel is going through renovation. So tourists don't get proper service as well as proper amenities. Not even proper hygiene as they don't have enough staff this time. But with limited resources, they provided their best. Very helping in nature. Still, I will not recommend others to avail the services for coming few months.

Manager | Arun Replied in 6 hours

We are pleased to have your wonderful feedback for our hotel, I noted you point work on it, try to best ..wish to serve ...more

VS
(Stayed 19 Dec, 2019)

group Traveller | 3 Reviews Written

5/5
arun sir who is owner as well manager of this hotel what a genuine person he is, we faced some problems but there was power cut off due to snow fall even electric pole covered with snow, they provided generator power at night, less option of foods but was good in taste ,& there was problem for staff too so we should have to be adjustable according to situation.. happy to visit there.. thanks to arun sir once again, I forget my costly sunglass there at arun sirs cab, will try to get back by the hand of my friend visiting there this week.. hope arun sir will manage 😉

Manager | Arun Replied in 1 day

We are pleased to have your wonderful feedback for our hotel, I noted you point work on it, try to best ..wish to serve ...more

AS
(Stayed 18 Dec, 2019)

family Traveller

3/5
Hotel staff (Mr jaan Mohamad) is very cooperative and polite. Manager guide us very well telephonically, way from Jammu to patnitop .food is very good and tasty. Quilt and blankets are good. Rooms are neat and clean. Outside view of hotel is good . But hotwater is not available and 200meter way from main road to hotel need to be improved .

Manager | Arun Replied in 2 days

We are pleased to have your wonderful feedback for our hotel, I noted you point work on it, try to best ..wish to serve ...more

(Stayed 14 Dec, 2019)

group Traveller | 1 Reviews Written

1/5
1 - Pathetic hotel 2 - Breakfast was denied although I was included 3 - 15 mins of hot water in the entire day 4 - No heater 5 - Door was broken, no privacy 6 - TV was not working 7 - No WiFi 8 - No one was there to help you at anytime as in it was a ghost house 10 - Kitchen was full of cockroaches and rats 11 - far away from near by hotels...

Manager | Arun Replied in 7 days

We are pleased to have your wonderful feedback for our hotel, Please noted patnitop hill sation ,road noted good in sno ...more

AS
(Stayed 12 Dec, 2019)

group Traveller | 3 Reviews Written

1/5
was very bad Service no water availability at time and geyser was not working. no one person available at reception...so bad bad baddddddd....

Manager | Arun Replied in 8 days

We are pleased to have your wonderful feedback for our hotel, Please noted patnitop hill sation ,road noted good in snow ...more

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