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Reviews of Hotel City Palace

Sector 20, PanchkulaPeer Muchalla,SAS Nagar, Mohali-5, (Teshil Derabassi, Except Seb Tehsil Zirakpur, Except Banoor), Mohali, Punjab 140603140603Sector 20PanchkulaIndia

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872.5/5

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Guest Reviews & Rating for Hotel City Palace

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2.5/5

8 Ratings

7 Reviews

Gaurav Negi (Stayed 3 Dec, 2024)

group Traveller

1/5

First the owner refused to take the booking, he said your booking is not confirmed whereas my booking was confirmed, then I had to call customer care, after that the owner provided the room, after that he charged ₹20 for water in the room, when I went to the room he did not even provide the room key, he just opened the room, when I went to sleep there was a stink coming from the quilt, when I woke up in the morning the towel in the washroom was dirty, the geyser was not working, even in such cold I had to take bath with cold water, when I told this to the owner he started making excuses,

City Palace Replied in 6 months

Gaurav pointed that the mineror water bottel Rs 20/- is very costly our staff told that other hotels are charging Rs 50 ...more

parveen balajiudyog (Stayed 14 Sep, 2024)

solo Traveller | 1 Reviews Written

5/5

good atmosphere very friendly staff ready to give all facilities 24 hours I suggest friends and relatives must stay here when you reach Chandigarh Panchkula

Undefined | Undefined Replied in 11 hours

Thanks for giving your Valueable time for giving reviews. We always welcome our guest suggestions. We always welcome gue ...more

Sachin Kumar (Stayed 1 Aug, 2024)

solo Traveller | 14 Reviews Written

1/5

Pathetic experience with this hotel. I slept with the bed bugs whole night. No soaps or handwash given in the washroom. Drinking water was also chargeable. I had booked the room with complimentary breakfast but the hotel manager denied for the same. I strongly would never recommend anyone to stay in this hotel.

Undefined | Undefined Replied in 19 days

Sachin speak lies in washroom shop was there printed by our hotel name. Mineral water is always chargeable we charge onl ...more

YCE ltd (Stayed 19 Jul, 2022)

solo Traveller

5/5

it was very good experience, neat and clean nice rooms, good food, i would really recommend this place for stay!

Manager | Suraj Replied in 6 days

Thank you for telling us about your recent stay. Customer satisfaction is our No. 1 priority here at City Palace, and w ...more

Heena Ghai (Stayed 14 Jul, 2022)

solo Traveller | 1 Reviews Written

5/5

Hotel was very good place to stay,very clean and staff is very cooperative.Its worth value for money

Manager | City Palace Replied in 4 hours

Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our ...more

Deepali Singla (Stayed 22 May, 2022)

group Traveller

1/5

The service is very poor. AC makes too much noise. No cleanliness. washrooms are dirty. Lights are not in good condition. Not at all good. very bad experience. after 11 pm-7 am no service available.

Undefined | Undefined Replied in 11 days

Some guests expectations like five stars hotel and paying economy class AC room in rupees per day even not for deluxe ro ...more

Dinesh Thakur (Stayed 7 Mar, 2022)

group Traveller | 67 Reviews Written

1/5

don't visit anyone... please is also aucward... hotel manager behavior is rude .... room are not clean......

Undefined | Undefined Replied in 3 months

Dinesh Thakur I'll mannerd drunken person is writing hotel manager behavior. It's greatness of hotel manager that he tol ...more