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Guest Reviews & Rating for Hotel Crown Royale

goRating

3.4/5

351 Ratings

195 Reviews
5
94
4
98
3
69
2
33
1
57

What our guests say?

  • easy location (28)
  • cooperative staff (27)
  • nice stay (24)
  • nice food (19)
  • small room (12)
  • poor service (11)
  • + 5 more
MK
(Stayed 24 Sep, 2023)

solo Traveller | 6 Reviews Written

3/5
lights were dim, bad smell ni room television was small channels limited

Manager | Akil Replied in 1 month

Respected Sir, Thank you very much for you your feed back, we assure you, your said issue will be resolve with immediate ...more

VP
(Stayed 23 Dec, 2022)

group Traveller | 7 Reviews Written

4/5
Good hotel, value for money, had a nice stay. The rooms are neat and clean and staff is friendly and helpful.

Managaer | Akhil Replied in 8 days

Dear Vamshi, Thank you very much for your kind feed back, looking forward you to welcome you again

KS
(Stayed 4 Dec, 2022)

group Traveller | 2 Reviews Written

2/5
It is good but no facilities with respect to washroom toothpaste there was no iron for clothes and warm water was not there in the evening. And in the morning what was available after 9 o'clock

Manager | Akhil Replied in 8 months

Thank you very much for your feed back.

PL
(Stayed 25 Oct, 2022)

group Traveller

1/5
not like a hotel, its a oyo only. not even complementry things like water or glass is there in room. charges are extra for everything. poor service. not recommended at all.

Manager | Akhil Replied in 22 days

We are very sorry for the incovienience face by you, we assure you we will improve our services, Looking forward to welc ...more

LM
(Stayed 2 May, 2022)

group Traveller

1/5
A not true value for money. Only if you have nowhere to stay. TV not working, toilet flush not working. Rooms are also very ordinary.

Manager | Akhil Replied in 5 months

Dear Mr.Lalit, we are sorry for the prablem faced by.

(Stayed 19 Apr, 2022)

group Traveller

1/5
Typically a third grade hotel with zero amenities and poor service .AC , television won't work and when you complain about anything you will get a reply back from the staff that the customer is lying. Never Ever recommend this property to anyone especially if you are traveling with your family .... Bad behaviour and poor quality of rooms and washrooms ...

Manager | Crownddn Replied in 1 day

MR.Antriksh , We are very sorry for problem faced by your good self, you stay for 02 nites, next day of your stay we ask ...more

SD
(Stayed 29 Mar, 2022)

group Traveller

3/5
the service is ok but water is charged for Rs.35 per bottle.The food is expensive and rooms Airconditioner was not working.TV not workingcharging points not workingbedsheets was dirty.

Manager | Crownddn Replied in 4 days

Mr.Dhir, Thank you very much for your feed back, we very sorry for the issue faced by your goodself, we assure it will n ...more

DJ
(Stayed 24 Mar, 2022)

solo Traveller | 15 Reviews Written

4/5
Good hotel if the price range else food is costly. Room and washroom is OK, Only benefit is locality.

Manager | Crownddn Replied in 19 days

Thank you very much Mr,Jha for your feed back

BJ
(Stayed 18 Nov, 2021)

group Traveller | 2 Reviews Written

3/5
Pros- 1. Equal distance from ISBT and Railway Station (2-3km) 2. Rooms are good 3. On road side 4. Good Service and friendly staff (some of them) Cons- 1. TV in some rooms not in working condition 2. Wifi available only in the lobby area 3. Food prices very high(but they allow to bring outside food in rooms) 4. No window

Manager | Crownddn Replied in 1 month

Thank you very much for kind feed back

(Stayed 12 Feb, 2021)

solo Traveller

4/5
food was good but costly, room service is ok. road connectivity is good. complementary breakfast only aloo paratha.dont have any more options. staff was good. easy road connectivity.

Manager | Crownddn Replied in 11 months

Mohd Shamim, Thank you very much for your kind and helpfull feed back, we ave already started 2- 3 item in breakfast, lo ...more

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