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Guest Reviews & Rating for Deluxe Golden Hotel
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.7/5
548 Ratings
231 Reviews
5
236
4
104
3
79
2
52
1
77
What our guests say?
- good staff (36)
- poor service (18)
- nice location (17)
- pleasant stay (13)
- dirty room (12)
- railway station (9)
- + 6 more
MS
Md Sajid Akhtar (Stayed 10 Nov, 2024)
group Traveller
1/5
It seems cheated hotel owner .also pathetic service from your side while checking i want to connect with your customer service agent but I can't because your supper number option not available
KV
Ketan Vanel (Stayed 18 Oct, 2024)
family Traveller
1/5
At first they provided the worst room with no amenities after so many arguments they gave us another room there was geyser tv fridge and ac but fridge and ac was not working bedsheets were dirty. They did not provided any toiletries not even the clean towels.We chose this hotel just because of the location. It is not worthy to stay. The claim it as a 3 star hotel. I would not even give it one star. I would never stay in this hotel ever again. They give just aloo pratha in the name of breakfast.
VS
Vipul Sharma (Stayed 17 Aug, 2024)
solo Traveller | 1 Reviews Written
2/5
bedsheet was not clean, no towel ac was in running a had to ask for this to start, in morning electricity was not available for 1 hour... only 1 paratha was provided in breakfast... overall didn't get good experience.. I will recommend to all to look another option..
NM
noor mohammad (Stayed 5 Nov, 2023)
family Traveller | 1 Reviews Written
2/5
Wash room was dirty. Hotel charged extra Rs 200 for additional mattress. Additional Mattress quality was very inferior , hardly i could sleep.
In the name of breakfast they provided total 2 paratha for entire family.
RP
Riyaj Patel (Stayed 26 Oct, 2023)
group Traveller
2/5
Overall experience is not upto the mark. They can improve in providing the amenities.
In my booking breakfast was included but they didn't sreve it.Also I have asked staff for breakfast but after waiting for more than 1 hour still they didn't sreve the breakfast..
Worst service ever..
You can get far batter hotel in the same price range.
Manager | Pooja Sharma Replied in 12 days
Sir, your booking time was 12.00pm, yet you came early in the morning. We did not have a room at that time, but still we ...more
GR
Gulam Rasul (Stayed 26 Oct, 2023)
family Traveller | 3 Reviews Written
2/5
Room Cleaning quality is bed, bathroom light was not working, breakfast was very bed test and quality
Manager | Pooja Sharma Replied in 3 days
excuse me sir, you booked a double bed standard room,we gave you a three bed delux room ,two times workers came to m ...more
AJ
ABHINANDAN JAIN (Stayed 25 Feb, 2023)
group Traveller
1/5
we did check in hotel 9:10 pm and after 20 minute immediately change other hotel, because reason is very very dirty room, room atmosphere smell is very bad, dirty bad sheet, pillow cover are used, and bisleri water bottle is open and filling normal water, bathroom are not cleaning properly and this hotel totally fake images are load online, not ventilation room, very very bad , total waste of money
VA
Vijay Ahuja (Stayed 15 Feb, 2023)
group Traveller | 3 Reviews Written
1/5
Very bad experience Bedsheets are very dirty rooms conditions is not good. Leakage in washroom No toilatary items provided Towles are also unwashed
IA
Irfan Ansari (Stayed 10 Feb, 2023)
group Traveller | 1 Reviews Written
1/5
Rude Behaviour. I'll book for complimentary breakfast but he charged for the breakfast. room was dirty
MM
Mukarram Mughal (Stayed 10 Sep, 2022)
group Traveller | 7 Reviews Written
2/5
very bad experience
I don't recommend this hotel
AC not working when I change the room
this room'is very small food is very spicy
overall very disappoint
