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Reviews of DELUXE RESIDENCY

Santacruz East, MumbaiDADU CHAWL, ROOM 5, NEHRU ROAD, SANTACRUZ EAST VAKOLA POLICE ST, MUMBAI, Mumbai Suburban, Maharashtra, 400055400055Santacruz EastMumbaiIndia

9 minutes walk to Santacruz Station

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127343.1/5

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Guest Reviews & Rating for DELUXE RESIDENCY

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3.1/5

127 Ratings

34 Reviews

What our guests say?

polite staff (9)
small room (9)
dirty bed (2)
bad experience (2)

Vikrant Verma (Stayed 30 Mar, 2024)

group Traveller

2/5

Too cramped up and suffocated, staff is rude. Its more like a slum converted into a hotel.

Kankan Jain (Stayed 2 Jan, 2024)

group Traveller

1/5

The worst hotel I have ever stayed in by giving such amount of money. Rooms are so small that you can't even walk in the room. No Soap, No Shower Gel, No Towel, No Napkin, No Water provided in the room. The whole hotel was stinking so badly that you can stay in hotel lobby for more than 5 minutes. The staff behaviour was too bad. I think Dharmshala are better than this hotel. I literally can't recommend this hotel to anyone at any cost.

Manager | Shahnawaz Replied in 8 days

Dear Guest, Greetings from Hotel Deluxe Residency. I am so sorry you didn't enjoy your experience at our Hotel. I will ...more

Akashdeep Dharni (Stayed 8 Oct, 2023)

group Traveller

1/5

3rd class 4 grade service

Manager | Alam Replied in 2 days

THANKS FOR VALUABLE FEED BACK , VISIT AGAIN

Suhas Poojary (Stayed 16 Jun, 2023)

group Traveller | 5 Reviews Written

1/5

Horrible experience in hotel.waste of money. I check in hotel and said them my adult female friend will come late. They agreed when my female friend came they called me and said that unmarried couple is not allowed and to find another hotel. We left the hotel stayed in other hotel . I tried to contact your support desk no one has reponded . I asked for partial refund they refused too .Request to refund my money.

Manager | Shahnawaz Replied in 3 months

Dear Guest, Greetings from Hotel deluxe residency! Thank you very much for your feedback. This always helps us to get be ...more

Chetan Pathak (Stayed 15 Jun, 2023)

solo Traveller | 1 Reviews Written

3/5

Proper breakfast was not provided. limited options for vegitarian onlyBread butter Jam.Unhappy with thisWas Ok.

Manager | Shahnawaz Replied in 3 months

Dear Guest, Greetings from Hotel deluxe residency!! Thank you very much for your feedback. This always helps us to get b ...more

Vishram Desai (Stayed 13 Jun, 2023)

group Traveller | 58 Reviews Written

3/5

Receptionist | Nishar Replied in 4 months

Dear Guest, Greetings from Hotel deluxe residency!! Thank you very much for your feedback. This always helps us to get b ...more

Shanmi Chithung (Stayed 27 Mar, 2023)

women Traveller | 13 Reviews Written

3/5

Its a Okay Hotel don't expect too much Only good thing is its very close to Airport all terminals. Note They have 80 degree stairs to enter the Hotel in a very narrow space so if you have someone elderly skip this one

Manager | Shahnawaz Replied in 6 months

Dear Guest, Greetings from Hotel deluxe residency!! Thank you for sparing your valuable time to post this exhaustive rev ...more

Rakesh Rana (Stayed 24 Mar, 2023)

solo Traveller | 24 Reviews Written

3/5

the room was not upto the mark there were mosquitos in the room the bedsheets was not changed lot of hairs women hairs were there on the bed and in the bathroom walls were dirty very expensive food menu also visitors can't come to the room very highly disgusting hotel policy

Receptionist | Nishar Replied in 7 months

Dear Guest, Greetings from Hotel deluxe residency!! Thank you very much for your feedback. This always helps us to get b ...more

Pallav Agarwal (Stayed 16 Jan, 2023)

group Traveller | 1 Reviews Written

2/5

Room was very small. Hotel location was bad.

Manager | Shahnawaz Replied in 8 months

Dear Guest, Greetings from Hotel deluxe residency!! Thank you very much for your feedback. This always helps us to get b ...more

Susheel Sharma (Stayed 10 Jan, 2023)

solo Traveller

3/5

i stayed for one night, mosquittoes troubled me the whole night despite good night repellent on..entry is very narrow and steep stairs, room is very small but newly renovated, bedsheets dirty not worth 2513 which i paid included breakfast and tax

Manager | Shahnawaz Replied in 8 months

Dear Guest, Greetings from Hotel deluxe residency!! Thank you for sparing your valuable time to post this exhaustive rev ...more

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