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Guest Reviews & Rating for Fortune Sector 27, Noida - Member ITC Hotels' Group

goRating

4.1/5

326 Ratings

107 Reviews
5
148
4
105
3
44
2
8
1
21

What our guests say?

  • friendly staff (20)
  • great stay (17)
  • good property (15)
  • delicious food (12)
  • nice location (11)
  • clean room (8)
  • + 3 more
AR
(Stayed 13 Apr, 2025)

group Traveller | 1 Reviews Written

5/5
Had a great experience. Loved the service and assist by staff

fortuneinngrazia noida Replied in 3 months

Dear Mr Ranjan, Our entire team at Fortune Noida Sec 27 would like to express our gratitude for your lovely review. We ...more

SR
(Stayed 27 Nov, 2024)

solo Traveller | 11 Reviews Written

5/5
excellent stay...courteous staff. totally delicious food. it was a very pleasant and comfortable stay.

fortuneinngrazia noida Replied in 8 months

Dear Ms. Rao, Our entire team at Fortune Noida Sec 27 would like to express our gratitude for your lovely review. We ta ...more

AR
(Stayed 27 Jun, 2024)

solo Traveller | 3 Reviews Written

2/5
They have kept some training girls who were terrible in morning at 10.30 they called up that when are you checking out and maximum we can allow is 12 They missed rs 48 invoice and for that I got 3 calls in just 5 minutes

General Manager | Sameer Luthra Replied in 1 day

Dear abhishek ralli, We appreciate you sharing your experience and regret to hear that it was less than satisfacto ...more

(Stayed 17 Dec, 2023)

group Traveller | 25 Reviews Written

4/5
Staff is very good. Stay was pleasant. Overall nice hotel. Clean and well managed.

General Manager | Sameer Luthra Replied in 14 days

"Dear Rohit Trivedi, We're glad to hear you enjoyed your stay at our hotel and appreciated our helpful staff. We w ...more

AT
(Stayed 26 Mar, 2023)

solo Traveller

5/5
Amazing food and great service.

General Manager | Sameer Luthra Replied in 5 months

Dear Guest Thank you for sharing a lovely and positive feedback of your stay at our Hotel. We are glad to note that yo ...more

SK
(Stayed 26 Feb, 2023)

solo Traveller | 7 Reviews Written

4/5
Fairly good hotel and located in prine location . Though break fast spread are minimal taste was good and staff in the restaurant and reception are attentive and professional. Major draw back of thos hotel is fowl smell everywhere and cigarette or smoke smell in the room. Towel looks pathetic. Many things areiously need upgradation. Defenently not a four star category.

Manager | Fortune Inn Grazia Noida Member Itc Hotel Group Replied in 1 day

Dear Sudhakaran, Thank you for your review of our hotel. We apologize for the difficulties you experienced during your ...more

AK
(Stayed 3 Jan, 2023)

group Traveller | 3 Reviews Written

5/5
enjoyed fullest and restaurant service is excellent facilities

Manager | Fortune Inn Grazia Noida Member Itc Hotel Group Replied in 7 hours

Hi Amit, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

(Stayed 1 Jan, 2023)

group Traveller | 15 Reviews Written

4/5
over priced restaurant food was excellent but in room dining was not appropriate

Manager | Fortune Inn Grazia Noida Member Itc Hotel Group Replied in 2 days

Hi Ramesh, Thank you for the 4 star rating & the opportunity to serve you. We promise to work hard and become the b ...more

SS
(Stayed 26 Aug, 2022)

group Traveller

1/5
pathetic experience...worst rooms..will never visit this hotel at any location...

Dm | Vikrant Replied in 1 month

Thank you for your feedback, apologies for the inconvenience caused

AS
(Stayed 7 Aug, 2022)

group Traveller

5/5
Excellent management and customer care... full marks for the stay.... must visit property.

Dm | Vikrant Replied in 2 months

Thank you for your feedback, apologies for the inconvenience caused

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