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Grand Mercure Mysore - An AccorHotels Brand
Review of Grand Mercure Mysore - An AccorHotels Brand

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Reviews of Grand Mercure Mysore - An AccorHotels Brand

Chamrajpura, Mysore2203/60 Nelson Mandela Circle, New Sayyaji Rao Rd570021ChamrajpuraMysoreIndia

1.1 km drive to Mysore Palace

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10433004.2/5

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Guest Reviews & Rating for Grand Mercure Mysore - An AccorHotels Brand

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4.2/5

1043 Ratings

300 Reviews

547

272

142

What our guests say?

comfortable stay (87)
friendly staff (83)
neat room (46)
great food (41)
great location (30)
excellent breakfast (20)
+ 6 more

Saikat Mazumder (Stayed 20 Jul, 2025)

11 Reviews Written

5/5

it's an excellent place to stay in Mysore. This is my second time visit here and I never had a complain about anything here. Everything is nice and what is needed. We also like the swimming pool and gym. The cleanliness and amenities are top-notch

Kiran Kumar Replied in 5 days

Dear Mr Mazumder, Thank you for taking the time to share your wonderful feedback with us. Best regards, Grand Mercure My ...more

Savio Pinto (Stayed 6 Jul, 2025)

4/5

The hotel is strategically placed with all touristy spots within a 2-3km distance. The staff was courteous and the room was very nice. The breakfast spread was good too. Has a nice pool on the 6th floor. Would definitely recommend and would choose to stay here again. Loved our stay in Mysore!.

Kiran Kumar Replied in 6 days

Dear Guest, Thank you for taking the time to share your wonderful feedback with us. Best regards, Grand Mercure Mysore.

Ruther Kumar Kadabur (Stayed 27 Jun, 2025)

group Traveller

3/5

Rooms are not big as southern star However service staff was supportive Amenities not that great

Kiran Kumar Replied in 22 days

Dear Guest, Thank you for taking the time to share your wonderful feedback with us. Best regards, Grand Mercure Mysore.

SHIJIL NAMBIAR (Stayed 30 May, 2025)

family Traveller

5/5

Was very nice stay, but luggage support during check in was very delayed Checkout experience was very delay, we paid all the amount through online earlier, still checkout was very delayed Room

Kiran Kumar Replied in 1 month

Dear Mr Shijil, Thank you for connecting and sharing your feedback. We regret that your experience did not meet your exp ...more

KAUSHAL KHAIRNAR (Stayed 1 May, 2025)

family Traveller | 1 Reviews Written

5/5

it was a very pleasant stay and a nice place for the family. breakfast was delicious and had lots of variety. it's in the central part of mysore and many good restaurants are available nearby so choices are quite more for veg and non veg food.

Kiran Kumar Replied in 2 months

Dear Mr Kaushal, Thank you for taking the time to share your wonderful feedback with us. Best regards, Grand Mercure Mys ...more

Shivaraj Murthy (Stayed 30 Apr, 2025)

1/5

it is pathetic and Grand Mercure is not at all a 5 star hotel. Not even a 2 star. The room was inadequatly prepared with no toiletries and enough towels for 3 guests. We had to ask for everything, even for Soaps. The service is very slow. The reception never pick your call. Please avoid this hotel. The only thing high about this property is it's Price.

Jijo Jayaraman Replied in 17 days

Dear Mr Murthy, Thank you for sharing your feedback. We regret to hear that your experience did not meet expectations.

HarisAbdulla AK (Stayed 17 Apr, 2025)

family Traveller

3/5

small room, room service very bad, not attend the intercom telephone. breakefast is very good

Kiran Kumar Replied in 3 months

Dear Guest, Thank you for connecting and sharing your feedback. We regret that your experience did not meet your expecta ...more

Nanda Kishor (Stayed 14 Apr, 2025)

family Traveller | 10 Reviews Written

5/5

grand mercury….hoooo it was a wonderful experience…..very good ambiance, excellent customer care, excellent housekeeping, the complimentary breakfast was delicious both my wife and son enjoyed it….and the staff boys and girls service in restaurant was excellent service…..thank you very much team grand mercury 🥰

Kiran Kumar Replied in 3 months

Dear Mr Nanda, Thank you for taking the time to share your wonderful feedback with us. Best regards, Grand Mercure Mysor ...more

Azhar Khan (Stayed 3 Mar, 2025)

group Traveller

5/5

excellent stay , i’m coming to grand mercure for the last 8 years , food is good and tasty

Kiran Kumar Replied in 4 months

Dear Mr Khan, Thank you for taking the time to share your wonderful feedback with us. Best regards, Grand Mercure Mysore ...more

shruthi p (Stayed 27 Feb, 2025)

group Traveller

4/5

Hospitality : 10/10 Hygiene and Maintenance: 9/10 Room : 8.5/10 Staff behaviour: 10/10 Diner and spa : 10/10 Pool: 10/10 Ambience: 10/10 We were on the fence between southern star and grand mercure before booking and finally decided to go with grand mercure. It was worth it. Overall we felt very welcoming and pleasant during our stay, we enjoyed a lot and whole staffs are very polite and always smiling, helpful and makes you feel like you are in your home especially the diner, spa and recepti ...more

Kiran Kumar Replied in 5 months

Dear Ms Shruthi, Thank you for connecting and sharing your feedback. We regret that your experience did not meet your ex ...more