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Reviews of Hotel J S Residency

Bhelupur, VaranasiB. 12/112 - B - 2, Gauriganj, Bhelupur Varanasi221001BhelupurVaranasiIndia

2.1 km drive to Kashi Vishwanath Temple

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112553.4/5

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Guest Reviews & Rating for Hotel J S Residency

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3.4/5

112 Ratings

55 Reviews

What our guests say?

nice staff (11)
slow service (8)
great location (7)
small room (6)
worst experience (4)
nice food (3)
+ 4 more

Madhusudan Dave (Stayed 17 Jan, 2025)

family Traveller | 1 Reviews Written

2/5

Not worth the price they take. Also, for 2 hours earlier check in , they charged 1500 Rs. Service is very poor. Breakfast is Toral mess. They arranged it from outside with no sense of presentation and coordination. Some breakfast items came first another later with gap of half an hour in between. No customer satisfaction orientation.Even normal hotels have high sense of commitment. Don’t stay at such bakwas hotel. Cleanliness is another issue. Break fast location seemed to not have been cleaned ...more

Fom | Nikhil Replied in few seconds

"Thank you for sharing your feedback. We sincerely apologize for the experience you had during your stay. We regret that ...more

Ashish Jha (Stayed 3 Dec, 2024)

group Traveller

2/5

the room is very small. shabby and stinking they have downgraded their service and ambience very disappointing

Fom | Nikhil Replied in 23 days

"Thank you for sharing your concerns. We sincerely apologize for the issues you encountered with the room size, cleanlin ...more

Shefali Srivastava (Stayed 28 Nov, 2024)

group Traveller

1/5

What a pathetic hotel. We had booked one deluxe room and one club room, deluxe had a see through window towards bathroom and the curtain was broken. They taped it after 2:30 hours of continuous calls and request. Pathetic room service, you have to call reception for anything atleast 5-6 times to get things done. Bathrooms were smelly, dispensers were broken, the kettle was dirty and rusted. Also, they claim parking but you have to park on road. There's no such proper parking. Overall it was not worth the price. It's not a 3 star hotel, it is somewhat between 1 star to 2 star.

Fom | Nikhil Replied in 27 days

"Thank you for sharing your detailed feedback. We sincerely apologize for the numerous issues you encountered during you ...more

Amit Aggarwal (Stayed 26 Nov, 2024)

group Traveller | 1 Reviews Written

3/5

There should be some improvement in hotel like issue in wardrobe, cleaning issue etc

Fom | Nikhil Replied in 1 month

"Thank you for your valuable feedback. We sincerely apologize for the issues you experienced with the wardrobe and clean ...more

Anand Raj (Stayed 19 Nov, 2024)

group Traveller | 3 Reviews Written

1/5

i had a very bad experience at j s residency, varanasi. 1. staff was not supportive 2. ⁠size of the bed is quite small 3. ⁠they have not filled up handwash bottle instead provided soap. 4. ⁠tv was not working 5. ⁠there is parking issue these are problems i have faced. take feedback and act accordingly.

Fom | Nikhil Replied in 1 month

"Thank you for sharing your experience. We sincerely apologize for the issues you faced during your stay. We are concern ...more

Sangeeta Choudhary (Stayed 5 Nov, 2024)

group Traveller

5/5

i loved the stay....mr.rahul chaurasiya treated us with lot of gratitude and staff was very helpful....great hospitality

Fom | Nikhil Replied in 1 month

"Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful stay and that Mr. Rahul Chaurasi ...more

Munish Kanojia (Stayed 12 Sep, 2024)

solo Traveller | 70 Reviews Written

3/5

this is my second time stay at js residency, rooms are ok, food is also ok, but ac was not ok

Fom | Nikhil Replied in 3 months

"Thank you for choosing to stay with us again! We appreciate your feedback on the rooms and food. We apologize for the i ...more

Munish Kanojia (Stayed 22 May, 2024)

solo Traveller | 70 Reviews Written

1/5

it was a bad experience, service is very slow, they alot me room no 306 where AC was not working properly, I have ask for towel which I get after 3 hrs, next morning I request for room change, they shift me in room no 304, around 7.40 electricity cut off and after that AC was not working, I had complaint but no results whole night I sleep without AC, I ordered food one paneer butter masala and ask time he told me 20-24 minutes but after one hr he ask me did you order something.

Fom | Nikhil Replied in 7 months

"Thank you for sharing your experience with us. We deeply apologize for the issues you encountered during your stay, inc ...more

Ashutosh Gupta (Stayed 6 Jan, 2024)

group Traveller

2/5

Room are not at all good as per the price. Rooms are smelling. No proper ventilation. Even the service is not good. We requested for drinking water. We have to wait for 3 hours to get drinking water.

Fom | Nikhil Replied in 1 year

"Thank you for sharing your experience. We sincerely apologize for the issues you encountered with the room condition, v ...more

varun jain (Stayed 4 Jan, 2024)

group Traveller | 39 Reviews Written

4/5

Fom | Nikhil Replied in 1 year

"Thank you for your positive feedback and for giving us a 4-star rating! We're happy to hear that you had a good experie ...more