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Reviews of Hotel Kiran Palace

Varanasi Cantonment, VaranasiS-20/53-4-2, Budh Vihar Colony, Cantonment Area Varanasi221002Varanasi CantonmentVaranasiIndia

5.3 km drive to Kashi Vishwanath Temple

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111512.9/5

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Guest Reviews & Rating for Hotel Kiran Palace

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2.9/5

111 Ratings

51 Reviews

What our guests say?

nice location (6)
small room (5)
poor service (5)
bad experience (3)
good place (3)
good facility (2)
+ 3 more

Siddhartha Saurabh (Stayed 17 Oct, 2024)

solo Traveller

5/5

Good Hotel

Undefined | Undefined Replied in 2 months

Thank you very much sir

Chander Luthra (Stayed 1 May, 2024)

solo Traveller | 1 Reviews Written

2/5

show different rooms,but I have been provided different room and this is now becoming a regular habit..... I have been a regular customer but since 2024 started I am really disappointed with service you are providing. My room was so small that I can't even extend my legs to full extent. Everyone must have heard about wall to carpet but wall to wall bed mustn't have heard, moreover there's no word of apology or any special discounts from your end.

Owner | Avishek Singh Replied in 8 months

Sir you must have booked standard single room, which has been clearly mentioned by us that the room size is small on eve ...more

Neetu Gupta (Stayed 22 Mar, 2023)

women Traveller

1/5

Never ever book that hotel no facilities The bathroom taps were leaking Bathrooms were very unhygienic

Manager | Rajesh Singh Replied in 10 days

Thank you for your valuable comment overall i will give best services next time

CA Gaurav Pant (Stayed 9 Oct, 2022)

family Traveller | 4 Reviews Written

1/5

Dirty , filthly , full of dust ... very poor maintainance . Better sleep in car than in this hotel

Manager | Kiran Palace Team Replied in 5 days

Thank you sir for your valuable comment . i will try that give better services next time .

Omkar Vijay (Stayed 17 Sep, 2022)

group Traveller | 14 Reviews Written

1/5

Dirty room ,bad sheet, bathroom not clean towels are not clean no service

Hotel | Kiran Palace Replied in 1 day

Thanks sir for your valuable comment sorry for that i will try to give best quality next time visit my hotel Sir

Praphulla Singh (Stayed 27 Aug, 2022)

family Traveller | 1 Reviews Written

1/5

Hotel | Kiran Palace Replied in 13 days

Thanks sir for your valuable comment .next time you come at my hotel i will try to give good services

Rajat Singh (Stayed 26 Aug, 2022)

group Traveller

1/5

very bad experience, AC is not working, service is poor, very uncomfortable.

Hotel | Kiran Palace Replied in 21 days

thanks sir for your valuable comment next time i will solve your all problem visit my hotel sir

Reena Rai (Stayed 14 Aug, 2022)

family Traveller | 1 Reviews Written

2/5

cleanliness is very poor. Toilet flush was not working. they took approximately 1 hour to serve breakfast breakfast. the only good was that staff was polite.

Owner | Avishek Singh Replied in 1 day

Thanks dear Madam For your valuable feedback we are upgrading our hotel and service ,you definitely much better and ple ...more

Ravi Ranjan (Stayed 11 Jun, 2022)

group Traveller

3/5

Very disappointed with AC, it is not properly working. It stops working after each 1-1.5 hrs. Cleanliness is okay, location is superb but poor service.

Manager | Satish Replied in 1 month

Thanks Sir for your valuable comments.we are upgrading our hotel and services and you definitely get much better and ple ...more

Deepanshu Singh (Stayed 4 Jun, 2022)

group Traveller | 1 Reviews Written

3/5

Average hotel, rooms are good spacious, bathroom was neat and clean. Nice location. Food was ok ok. No sleeper in bathroom. Landline was not working. Needs improvement in all sections.

Manager | Kiranpalacevns Replied in 1 month

Thanks sir for your valuable comments.we are upgrading our hotel and services and you definitely get much better and ple ...more