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Guest Reviews & Rating for Hotel Lagoona & Banquet(Near NSP Metro)

goRating

3.5/5

63 Ratings

28 Reviews
5
26
4
9
3
7
2
11
1
10

What our guests say?

  • helpful staff (6)
  • amazing room (5)
  • worst experience (3)
  • pleasant stay (3)
  • excellent food (2)
  • Family (1)
  • + 1 more
AU
(Stayed 7 Aug, 2025)

5/5
5
VM
(Stayed 9 Jul, 2025)

1 Reviews Written

3/5
not upto the mark.....commu is bigger problem
VB
(Stayed 18 Jun, 2025)

group Traveller

2/5
i am writing to express my deep disappointment with my recent stay at your property. the experience was far below expectations and caused a lot of inconvenience and discomfort. 1. air conditioner not working: upon check-in, the ac in my room was not functioning. despite raising a complaint, i had to wait for over an hour before being shifted to another room. 2. hygiene issue in new room: the new room had a lizard inside, which is completely unacceptable. i immediately informed the staff, but n ...more
SK
(Stayed 29 Apr, 2025)

group Traveller

2/5
washroom is leakage water overflow family members suffers due to this
SV
(Stayed 28 Apr, 2025)

2/5
not so good service washrooms is leaked, cleaniness issue. family member suffers due to this. room is ok.
SN
(Stayed 12 Mar, 2025)

group Traveller | 1 Reviews Written

1/5
lodge is very old. ac on roof top above bed is very very old and not serviced for long time. even insects falling from it, so did not even switched on the ac. due to function hall in ground floor non stop sound for full night. the only good thing was the cleanliness of the bathroom. even the entry way to lodge is on a narrow lane full of garbage on both sides.
PG
(Stayed 19 Feb, 2025)

family Traveller

1/5
pathetic condition dirty washrooms, water leakage in washrooms, dirty and linens with cigarette holes uncivilized staff and situated at isolated place not for family stay
VG
(Stayed 17 Feb, 2025)

group Traveller | 3 Reviews Written

1/5
worst experience cleanliness was worst i change my hotel immediately no not recommended at all, only for parties
VG
(Stayed 16 Feb, 2025)

solo Traveller | 3 Reviews Written

1/5
very bad dirty rooms dirty bedsheets washrooms very bad condition very poor condition not recommend staff is not good we change hotel just within 30-40 minutes after checkinn
(Stayed 1 Feb, 2025)

group Traveller

1/5
very unhygienic hotel . no amenities at allnot a family hotel ..dirty bedsheet and pillow coverit was the worst which i bookedeven i didn't stay thereall room were unhygienic and dirtynot a family hotel

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