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Guest Reviews & Rating for Hotel Madin

goRating

4.4/5

654 Ratings

255 Reviews
5
417
4
158
3
46
2
16
1
17

What our guests say?

  • good staff (73)
  • good room (37)
  • awesome experience (34)
  • excellent food (30)
  • nice property (29)
  • nice location (21)
  • + 6 more
(Stayed 28 Dec, 2024)

group Traveller

3/5
overpriced according to the room the room was not spacious and small in size as mentioned in the booking the size is 330 sqft ...only mentioning the false room size for customer bad experience not happy
VS
(Stayed 23 Sep, 2024)

group Traveller

5/5
Good hotel best experience nice service staff was very helpful breakfast is too good

Manager | Hotel Madin Replied in 23 days

Dear Vishal, Thank you for your wonderful feedback! We're thrilled to hear you had such a great experience at Hotel Mad ...more

PK
(Stayed 21 Sep, 2024)

group Traveller

5/5
We stayed there for two days, the overall experience was overwhelming. We Will stay again.

Manager | Hotel Madin Replied in 25 days

Dear Praveer, Thank you for your wonderful feedback! We're thrilled to hear that you had an overwhelming experience dur ...more

SD
(Stayed 30 Jul, 2024)

solo Traveller | 16 Reviews Written

3/5
Excellent hotel if you can tolerate the untrained staff. When you book the hotel you think it is a 5 star property seeing the price and ambience as well as when you go to the room everything is provided excluding the mini bar. The problem starts when you interact with the staff at the reception or restaurant, they have no idea what is guest service in a Star Hotel, hence they behave like a small town ordinary hotel. Food is excellent till you dont try the continental. But Cream of Mushroom soup ...more

Manager | Hotel Madin Replied in 2 months

Dear Sangram, Thank you for sharing your feedback. It's wonderful to hear that you enjoyed the ambience and found value ...more

VS
(Stayed 2 Jul, 2024)

group Traveller | 7 Reviews Written

5/5
Overall good property. Nice ambiance, spacious room & restaurant, highly satisfied with front office. Will recommend to stay at this property.

Manager | Hotel Madin Replied in 3 months

Dear Vishal, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the ambiance, spacious room ...more

VS
(Stayed 12 Jun, 2024)

family Traveller | 7 Reviews Written

5/5
One of the best family hotels in Varanasi. Kind hospitality and courteous staff.

Manager | Hotel Madin Replied in 4 months

Dear Venkatesh, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us at Hot ...more

HS
(Stayed 4 Jun, 2024)

solo Traveller | 2 Reviews Written

1/5
I have been travelling a lot due to my work nature across India and abroad. I have never seen such pathetic approach for providing customer services . If there is a negative marking provision I would suggest minus marks on over all customer service and satisfaction. Totally not happy . Services are BAD

Manager | Hotel Madin Replied in 4 months

Dear Himanshu, Thank you for sharing your experience with us. We're truly sorry to hear that your stay did not meet you ...more

KB
(Stayed 1 Oct, 2023)

solo Traveller | 12 Reviews Written

4/5
This my third time stay. Overall stay is good but food taste is not like before.
(Stayed 4 Jan, 2023)

group Traveller

1/5
except room everything is worst electricity problem is a big problem and food is tasteless and low standard like three star hotel
MM
(Stayed 24 Sep, 2022)

group Traveller | 6 Reviews Written

5/5
Amazing team, great Hospitality, polite and humble people made the stay memorable one. Will plan there again soon.

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