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Reviews of Mayur Retreat & Spa

Arsiwalla Villa, LonavalaMayur Retreat Old Mumbai-Pune Highway Tungarli Naka, Near Dargah Lonavala, Maharashtra410401Arsiwalla VillaLonavalaIndia

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204823.8/5

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Guest Reviews & Rating for Mayur Retreat & Spa

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3.8/5

204 Ratings

82 Reviews

What our guests say?

cooperative staff (25)
nice experience (23)
spacious room (19)
convenient location (12)
serene place (6)
Food (1)

Pruthvi Shinde (Stayed 12 Jul, 2025)

5/5

My experience with mayur retreat & spa was awesome... rooms are neat & clean as well as food of their restaurant was too tasty 😋 overall my experience is best ... m going to give 5 star rating to this property

MAYUR RETREAT & SPA Replied in 16 days

Dear sir , Greetings from Mayur Retreat, Lonavala ! Thank you very much for your kind feedback. Welcome to see you again ...more

Sanjay Goel (Stayed 28 May, 2025)

group Traveller

3/5

the hotel category shows 4 stars, but this is only a 2 star category hotel. rooms have a smell.

MAYUR RETREAT & SPA Replied in 2 months

Dear Sir , We are really sorry we did not meet your expectations , Thanks for Your Details review , WW will look into t ...more

mukund Sudharsan (Stayed 3 Feb, 2025)

group Traveller

3/5

garments pillow covers were not washed properly. had to change my bed spread as it was dirty. hotel staff were very kind to replace it.

MAYUR RETREAT & SPA Replied in 6 months

Dear Sir , We are really sorry , its about hygene and we make sure this wont happen again Thanks for Your Details rev ...more

Abhishek More (Stayed 31 Dec, 2024)

group Traveller

3/5

Avadhut Mohite (Stayed 17 Aug, 2024)

family Traveller

1/5

Pretty disappointed with the hotel.Services are very poor Few bad experience which I want to share1. had asked for my anniversary cake which I paid in advance to be delivered at 12 mid night which was not delivered and was told that they were not aware. 2.Second incident at Spa initially wanted to gift my wife and daughter a spa treatments on occasion of our marriage anniversary was told initially that no slots were available, when the hotel manager intervened the lady booked at 7pm, my wife g ...more

Manager | Nilesh Replied in 6 days

Dear Sir, We sincerely apologize for the same. Team Mayur

Ruchita Gami (Stayed 22 Jul, 2024)

group Traveller

3/5

Was good, gaming activities were okay,

Manager | Nilesh Replied in 2 days

Dear Sir/Madam Thank you very much for your kind feedback and rating. Team Mayur

Manoj bhagat (Stayed 19 Jul, 2024)

group Traveller

2/5

dear sir i reached 12.00 pm at hotel but they check in 1:30 pm waiting me for room vacant and cleaning main lift not working properly not enough parking inside hotel

Manager | Nilesh Replied in 5 days

Dear Sir, Thank you visiting Mayur Retreat. We apologize for the delay. Team Mayur

Bipin Lokegaonkar (Stayed 19 Jun, 2024)

family Traveller | 1 Reviews Written

1/5

My stay at Mayur Retreat was horrendous. The rooms were filthy, and the bathrooms were disgustingly unhygienic. The buffet dinner had extremely limited options with no starters, and the rooms offered no view. The entire hotel was poorly maintained. Avoid this place at all costs.

Manager | Nilesh Khandelwal Replied in 3 days

Dear Sir, We apologize for the inconvenience caused to you. We have noted down your suggestions and will work on it. ...more

Niyati Mota (Stayed 8 May, 2023)

group Traveller | 6 Reviews Written

5/5

Manager | Nilesh Khandelwal Replied in 12 days

Dear Sir / Madam Thank you very much for your kind feedback and rating. Welcome to see you again. Team Mayur

Bhumi Trivedi (Stayed 26 Apr, 2023)

women Traveller | 1 Reviews Written

5/5

Manager | Nilesh Khandelwal Replied in 4 days

Dear Sir / Madam Thank you very much for your kind feedback and rating. Team Mayur