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Guest Reviews & Rating for Hotel Moon Star

goRating

3.5/5

119 Ratings

50 Reviews
5
43
4
22
3
24
2
13
1
17

What our guests say?

  • nice service (13)
  • nice location (11)
  • clean room (10)
  • tasty food (7)
  • nice experience (4)
  • food also (3)
  • + 3 more
IH
(Stayed 13 Aug, 2024)

family Traveller | 1 Reviews Written

3/5
JH
(Stayed 7 Dec, 2023)

group Traveller

3/5
I stayed here for 1 night with my family, Situated near to Delhi gate, location is ok, The room they assigned was too small didnt having proper ventilation, luckily the month is November and we have managed the stay.

Manager | Ravinder Replied in 3 months

Dear Javed Hassan, Greeting from hotel moon star ajmer. thanks for your feedback and review. please visit again we are w ...more

(Stayed 9 Nov, 2023)

solo Traveller | 2 Reviews Written

5/5

Manager | Ravinder Replied in 4 months

Dear Gulam Khan, Greeting from hotel moon Star Ajmer. Please visit again we are waiting welcome back you in our hotel. p ...more

FK
(Stayed 3 Nov, 2023)

family Traveller

5/5
The staff is very polite and they offer very good hospitality

Manager | Aditya Replied in 4 months

Dear Mr Farhan Khan, Greeting from Hotel Moon star Ajmer. Thank you very much for staying at Hotel Moon star and sharin ...more

MA
(Stayed 25 Nov, 2022)

group Traveller

1/5
the manager was very rude with no understanding to the customer actually we wanted a room till 8 pm so we told him to prior a day to give a room after the check out time but their was no response for their side then next morning also we came and asked they u have time and then at 11 :30am they said ok stay there only and at 7:00 pm they are calling us to vacate the room now only and treated very rudely very disappointed don't recommend this type hotel to anyone where there is no respect to customer inspite paying the so much amount

Manager | Ravinder Replied in 1 year

Dear Sir, Greeting from hotel moon star Ajmer Sorry for inconvenience

MM
(Stayed 10 Sep, 2022)

group Traveller | 7 Reviews Written

5/5
staff is very friendly service is very good food also very tasty 😋 I love to stay and i recommend this hotel for your Ajmer trip

Owner | Durgesh Soni Replied in 1 year

Dear Mukarram Mughal greeting from moon star hotel ajmer. please visit again we are waiting welcome back you in our hote ...more

NK
(Stayed 25 Mar, 2021)

group Traveller | 2 Reviews Written

1/5
Worst hotel ,it's also far from the holy place. Cockroaches in the rooms and washrooms and also bathroom stinks very badly all the time ,

Manager | Hotel Moon Star Ajmer Replied in 10 months

Dear Nihal Khan Greetings from Hotel Moon Star Ajmer Thank you for sparing your valuable time to share your feedback on ...more

(Stayed 7 Mar, 2021)

group Traveller | 21 Reviews Written

3/5
location of this hotel is in mid of city so it will a while to reach there. good part is that it is located on road so no need ask any one and it also have restaurant in which have good taste of food.

Manager | Ravinder Replied in 21 days

thanks for good stay

ZK
(Stayed 11 Feb, 2021)

family Traveller

1/5
Not good , don’t have respect how to speak with customer

Manager | Hotel Moon Star Replied in 13 days

sorry for inconvenience. we will take action against staff if any such think happened. please ask manager owner no. and ...more

SM
(Stayed 2 Feb, 2020)

group Traveller | 7 Reviews Written

1/5
Very Very Bad Hotel. After Booking, I Take Confirmation From Hotel And Request To Hold Clean Room, And I Also Mention On Time Of Booking, When We Reach Hotel At Night 9.45PM They Give Us Dirty Rooms Bathroom Is Very Bad Conditions, When I Request to Change the Room They Told, They Don't Have No Rooms For Today.

Manager | Hotel Moon Star Replied in 3 days

sorry for inconvenience

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