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Reviews of Hotel natraj

Police Bazar, ShillongHotel Natraj, Quinton Road, Police Bazar, Shillong - 793001, Meghalaya 793001Police BazarShillongIndia

4 minutes walk to Shillong Bus Station

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70323.1/5

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Guest Reviews & Rating for Hotel natraj

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3.1/5

70 Ratings

32 Reviews

What our guests say?

prime location (7)
poor room (6)
supportive staff (4)
near police bazar (3)
hot water (3)
bad experience (3)
+ 4 more

Chinmoy Chakraborty (Stayed 8 Oct, 2022)

family Traveller

1/5

Very bad.. Very bad experience... Staff behavior is very rough.. No electricity.. No inverter service.. Gyser service is very poor..

Propriter | Anil Replied in 6 hours

Night 1.30am electricity was not there, we do have backup for 3 to 4 hours, but the battery was very low at 1.30am, we t ...more

Malay Debnath (Stayed 2 Sep, 2022)

group Traveller

4/5

Hotel staff behaviour is good, not any problem with this hotel helping hand. Thank you

Jayanta Saha (Stayed 8 Jun, 2022)

family Traveller | 9 Reviews Written

1/5

Worst hotel. I paid near about Rs per night for 4 nights for 2 adults and 2 children. It was showed that it will be a proper room with a proper double bed and a single bed. Once I reached there and the room is shown and the hotel person that moment only started saying do not complain and says that his other good rooms are under maintain work, than why put those rooms and I have already paid the price???there was no answer and again he repeated do not complain. I am pretty sure there is no room n ...more

Soumita Jana (Stayed 10 May, 2022)

women Traveller

2/5

Hotel location is good, near police Bazar 2 min walking distance. I booked a triple bed room. I dont know about other rooms, but my room was very small with a tiny bathroom. No window, dim light. I asked for window room, but Manager said no triple bed room is there with a window. So have to stay that congested room. Also the room is so so damp , water comes through the wall. No food option is there. Due to peak season room rate also very very costly. I had some urgency, need to stay there. My overall experience is not good there. But Manager behaviour is good. That's all.

Arup Adgiri (Stayed 4 May, 2022)

family Traveller

1/5

room size very small, always cut off water heater line, caretaker response very poor.

Devender Singh (Stayed 24 Apr, 2022)

group Traveller | 1 Reviews Written

4/5

Hotel Natraj is located at prime location of Shillong which is centre point of Shillong. Manager and staff behavior with myself and my family is very nice and cooperative. No Kitchen, no window and no AC in Hotel. Condition of claning of room as well as Bathroom very bad. my rating is Good

Manager | Natraj Replied in 14 days

Thank you sir, we will try our best to keep the room and the bathroom more cleaner in the future.

Suman Mandal (Stayed 28 Mar, 2022)

group Traveller

2/5

Water problem in morning when light is down. Room service is not good. Only room available, no other service you get like soap, towels etc.

Manager | Natraj Replied in 3 days

sir sorry for the problem caused, we don't have water problem, but that day we were not aware that the water in the tank ...more

CHANDRAKANTA DAS (Stayed 20 Dec, 2021)

group Traveller

2/5

main switch of geaser(hot water) turned off all the time, you have to ask them to on every time. In double beded room there were two unclosable window , remaining everything is good.

Manager | Natraj Replied in 1 day

Sir sorry for the inconvenience, but sir if the window were not closing you should have told us, the mechanism of closin ...more

Raja Das (Stayed 7 Dec, 2021)

group Traveller | 1 Reviews Written

1/5

Very poor service. Amenities they gave is just 1 towel and a soap for 3 people. Manager does not know politeness. You have to ask them everytime you need hot water. I strongly recomend avoid this hotel.

Manager | Natraj Replied in 5 months

we are extremely sorry, we will try to enhance our services

Neekita Daolagupu (Stayed 2 Dec, 2021)

group Traveller

2/5

The rooms were nice but it wasn't clean and there were condoms under bed