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Guest Reviews & Rating for Novotel Lucknow Gomti Nagar

goRating

4.3/5

845 Ratings

262 Reviews
5
527
4
169
3
74
2
31
1
44

What our guests say?

  • polite staff (90)
  • great experience (65)
  • spacious room (42)
  • awesome food (37)
  • nice location (20)
  • amazing breakfast (17)
  • + 6 more
SS
(Stayed 25 Jul, 2025)

5/5
Hotel is very neat & clean as per name, staff is very cooperative

Priya Mishra Replied in 4 days

Dear Mr. Singh, Thank you for your kind words! We're delighted to hear that you found the hotel neat and clean, and tha ...more

SP
(Stayed 4 Jul, 2025)

1/5
room service are not good also taking too much time r.kko

Priya Mishra Replied in 24 days

Dear Ms. Parashar, Thank you for your feedback. We sincerely apologize for the delay and inconvenience you experienced ...more

SK
(Stayed 3 Jul, 2025)

family Traveller

5/5
lack of staff coordination among themselves. overall hotel are good

Priya Mishra Replied in 26 days

Dear Mr. Kumar, Thank you for sharing your feedback with us. We're glad to know that you found the overall experience a ...more

CJ
(Stayed 20 Dec, 2024)

solo Traveller

5/5
lobby staff is not trend. phone is not working properly. response are late . i think all people are in training

Hotel General Manager | Rahul Nama Replied in 5 days

Dear Mr. Joshi, Thank you for your feedback. We appreciate your comments regarding the lobby staff and phone issues. ...more

MA
(Stayed 17 Nov, 2024)

solo Traveller | 1 Reviews Written

5/5
Value for money . Food quality is amazing . Spacious rooms

Hotel General Manager | Rahul Nama Replied in 1 month

Dear Mr. Autade, Thank you for your positive feedback. We are delighted to hear that you found our services to be of ...more

HM
(Stayed 4 Oct, 2024)

group Traveller | 12 Reviews Written

4/5

Hotel General Manager | Rahul Nama Replied in 2 months

Dear Mr. Mishra, Thank you for your positive feedback. We are delighted to know that you enjoyed your stay with us. ...more

(Stayed 4 Jul, 2024)

family Traveller

4/5
it was nice stay and the Swimming pool staff is very nice and soft spoken overall nice stay.
KS
(Stayed 12 May, 2024)

group Traveller

5/5
"A luxurious retreat awaits at Novotel Hotel The opulent décor, spacious rooms, and world-class amenities redefine indulgence." "My stay at Novotel Hotel was nothing short of extraordinary. From the moment I arrived, the impeccable service and attention to detail surpassed my expectations."
(Stayed 2 May, 2024)

women Traveller

5/5
Just Awesome!!!!! Very neat and clean and superb ambience. Staff is very cooperative.
HM
(Stayed 9 Apr, 2024)

group Traveller | 12 Reviews Written

3/5
Novotel is overpriced for the service they provide, rooms were not properly cleaned, food is not worth the money. One plus point is that rooms and washrooms are spacious, house keeping is usually quick.

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