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Guest Reviews & Rating for Hotel O Capetown Residency

goRating

3.8/5

184 Ratings

77 Reviews
5
68
4
50
3
27
2
15
1
24

What our guests say?

  • good room (10)
  • poor service (6)
  • corporative staff (5)
  • bad experience (4)
  • prime location (4)
  • clean washroom (3)
  • + 2 more
PS
(Stayed 18 Mar, 2020)

group Traveller | 1 Reviews Written

3/5
Good experience but try to provide a pair of footwear i. e. Slippers in every room. . . . . . . . . .

Manager | Oyo Replied in 2 days

Hi, Pankaj! We do apologize for the experience you had with us. Your feedback will help us in working towards a better e ...more

(Stayed 24 Dec, 2019)

group Traveller | 3 Reviews Written

3/5

Manager | Oyo Replied in 18 hours

Hi, Anagh Ashok! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable wit ...more

RG
(Stayed 17 Dec, 2019)

family Traveller

1/5
Never book hotel . They cheat people. 1. They charged for complimentory breakfast and then the hotel denied to provide the same. 2 Now at the checkout they asked Rs 1800 extra for no reason

Manager | Oyo Replied in 1 day

WeÂ’re sorry to have you disappointed, Rajat! Hoping the grab the missing stars by working on the feedback shared and ens ...more

YM
(Stayed 4 Dec, 2019)

group Traveller

1/5
they even dont have a sense to how to talk to a customer..... very very very bad experience

Manager | Oyo Replied in 1 day

Hey Yuvakshi, It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon yo ...more

(Stayed 28 Nov, 2019)

group Traveller

4/5
Very clean rooms. Clean washroom.Good room service. Food is about costly. Overall good experience

Manager | Oyo Replied in 1 day

Loved to hear this, Sunil! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead ...more

AY
(Stayed 27 Nov, 2019)

1/5
owner deny to give room on paid booking and i was completely disappointed and no call support helped me

Manager | Oyo Replied in 1 day

We are really sorry to disappoint you, Amit! We always try to provide best of our services to delight our valued guests. ...more

(Stayed 22 Nov, 2019)

group Traveller | 8 Reviews Written

2/5
checking in was a bit hassle but that can he ignored at an extend, but not the way the room was ready and offered the blanket had stains as in pictures, floor had water and was not clean at all tv did not work for half of the duration of the stay, the room had left food of the previous guests in the almirah which smelled terrible. not a worthy stay. had to make things right asking each and every thing to be corrected. no value for money

Manager | Oyo Replied in 1 day

Sorry for the hassle you faced, Tanuj! We've marked a note for the experience you had this time. Rest be assured, we'll ...more

(Stayed 22 Nov, 2019)

group Traveller

2/5
so poor service hotel name and **** bord not available in hotel building every one surching the hotel. cleaning is very bad in hotel. staff not clear the room washroom toilet are broken not repair by hotel bedsheet are very dirty and cusan not available for pillow   welcome drink not provide by hotel at the time or check in.as per booking police even he is not entry to all visiter in visiting registered

Manager | Oyo Replied in 1 day

Hi Upendra, We regret the unpleasant experience you had with us. We are continuously working for improvements and we ass ...more

HN
(Stayed 20 Nov, 2019)

group Traveller

5/5
great hotel

Manager | Oyo Replied in 1 day

Thank you for the appreciation, Harsh Nit! Hoping to enhance your experience whenever you revisit us. Have a fanatastic ...more

(Stayed 12 Nov, 2019)

group Traveller

5/5
the service was not that good . no oyo board outside.

Manager | Oyo Replied in 2 days

Thanks for sharing your amazing feedback, Tanya Paul! Do give us more chances to delight you in the future as well. Rega ...more

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