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Hotel O Next Generation Guest House
Review of Hotel O Next Generation Guest House

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Reviews of Hotel O Next Generation Guest House

Salt Lake City, Kolkata255, AD Block, Sector 1, salt lake, Kolkata700106Salt Lake CityKolkataIndia

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60323.7/5

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Guest Reviews & Rating for Hotel O Next Generation Guest House

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goRating

3.7/5

60 Ratings

32 Reviews

What our guests say?

perfect location (5)
good room (5)
bad experience (3)
fine food quality (3)
clamn area food quality (3)
full amount (2)
+ 3 more

MASROOR AHMED (Stayed 18 Jan, 2020)

group Traveller

1/5

check in denied

Manager | Oyo Replied in 21 hours

Hi Masroor! Were extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted ...more

vishnu kedia (Stayed 29 Dec, 2019)

group Traveller | 4 Reviews Written

1/5

The hotel denied our check in despite paying full amount...we were shifted to another oyo hotel which was below average...I must say oyo room should be properly monitored

Manager | Oyo Replied in 3 days

We truly regret for the distress caused, Vishnu! We have highlighted this to our concerned team and be assured the corre ...more

Ankith Agarwal (Stayed 20 Dec, 2019)

solo Traveller

2/5

I was not provided the room I had actually booked. Also,the room provided didnot have room number too which shows that they accomodated me in a room not for guests and enjoyed with the money I paid. So ridiculous. Also, receptionist was trying to deceive me by saying that room was booking date is not correct. Totally I felt dissatisfied.

Manager | Oyo Replied in 1 day

Never meant to disappoint you, Ankith! We will deep dive into this issue and we will put in our best efforts to serve yo ...more

DVS Kishore (Stayed 28 Sep, 2019)

group Traveller | 1 Reviews Written

5/5

good stay

Manager | Oyo Replied in 15 hours

Thank you so much for the amazing feedback, Dvs Kishore! We will put in our efforts to provide consistent service to yo ...more

MADHUR Sahu (Stayed 28 Sep, 2019)

solo Traveller | 2 Reviews Written

1/5

I paid before I came and manager told me that they don't accept paid services. after discussion he accepted and give room and when enter damp smell comes from room, AC was not working not cooling, Food quality also not good. no other facilities.

Manager | Oyo Replied in 1 day

Sorry for the discommode, Madhur! We understand that we were not able to live up to your expectations. Do not worry, we ...more

Gagan Deoli (Stayed 8 Sep, 2019)

women Traveller

4/5

cozy room clean bathroom... service is good...just outside food not being allowed was a drawback

Manager | Oyo Replied in 2 days

Hi, Gagan! Thanks for rating us positively and we do apologize for the issue faced. Your ideas and suggestions always mo ...more

Swarnav Chatterjee (Stayed 3 Sep, 2019)

solo Traveller | 3 Reviews Written

1/5

They harass customers, asking for way extra money or else deny check in. on a serious note, Not at all safe for women. room is ok-ish.

Manager | Oyo Replied in 1 day

Hi, Swarnav! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant t ...more

Prashant Sharma (Stayed 3 Sep, 2019)

women Traveller | 3 Reviews Written

2/5

hotel denied me to give room and ask me to cancel the booking after few min they gave the room

Manager | Oyo Replied in 1 day

Sorry for the hassle you faced, Prashant! We've marked a note for the experience you had this time. Rest be assured, we' ...more

Pryatusha Mukherjee (Stayed 9 Aug, 2019)

women Traveller

4/5

it's really nice hotel.. well maintained and clean...but bed cover was dirty

Manager | Oyo Replied in 3 days

Hi, Pryatusha ! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced a ...more

Buddhadeb Mandal (Stayed 10 Jul, 2019)

group Traveller

3/5

I face harrashment during checkin, they claimed some extra money because their charges are more than that of I paid during booking, however **** gave a good support on that time. The rooms was clean and good. Its a good place for couples.

Manager | Oyo Replied in 1 day

Hi, Buddhadeb! Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumst ...more