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Reviews of Hotel O Rester Xpress

Dhanmandi, Kota055, Behind Kali Masjid, Aerodrome Circle, Kota324007DhanmandiKotaIndia

1.6 km drive to Kota Airport (KTU)

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186713.5/5

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Guest Reviews & Rating for Hotel O Rester Xpress

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3.5/5

186 Ratings

71 Reviews

What our guests say?

nice staff (14)
good room (11)
poor service (7)
nice food (6)
decent experience (6)
good property (4)
+ 1 more

Neeraj Garg (Stayed 21 Feb, 2020)

solo Traveller | 1 Reviews Written

1/5

Service is horrible. Breakfast was not provided because of shortage of staff members. Taps are running out of water.

Manager | Oyo Replied in 17 hours

Were sorry to have you disappointed, Neeraj! Hoping the grab the missing stars by working on the feedback shared and en ...more

Kamleshwar Yadav (Stayed 30 Jan, 2020)

group Traveller

3/5

Average Hotel. Considering past ratings we have booked but understood thoes are for misleading. Dirty Towels with Many holes and stains. Bedsheet for Extra bad was used and Dirty. only support they have done by changing bedsheet it after request. For these they have one single answer is all because of Owner's management and they can't help. they are proving only items which has been provided by Owner. Hope this rating will helpful for other Guests.

Manager | Oyo Replied in 19 hours

Hi Kamleshwar! We never expect any of our guests to face such issues.We are extremely apologetic after knowing this kind ...more

Harshdeep Khurana (Stayed 28 Jan, 2020)

group Traveller | 2 Reviews Written

1/5

very poor service no towels in the room call many time ....light problem

Manager | Oyo Replied in 1 day

Hey Harshdeep, Thanks for sharing this with us and we do apologize for the hassle faced. We have forwarded your feedback ...more

Satyam Upadhyay (Stayed 9 Jan, 2020)

solo Traveller | 1 Reviews Written

5/5

Nice hotel to stay at kota with Pool facility. Nice cooperative staff.

Manager | Oyo Replied in 2 days

Heartfelt gratitude for sharing this, Satyam Upadhyay! This brings more responsibilities on our shoulder to ensure your ...more

Jai Singh (Stayed 13 Aug, 2019)

women Traveller

1/5

I hate ****...I will never book any hotel in future through **** ..You guys are not supported ..I was standing at hotel till 3-4 hours before check in.. and after paid to ****...I paid again to hotel.....Shame on you guys...

Manager | Oyo Replied in 1 day

Sorry for the unpleasant experience you had with us,Atul ! Thanks for notifying us and well surely work towards better ...more

ajay singh (Stayed 13 Aug, 2019)

group Traveller

1/5

Worst experience ever that is We booked room at 650 rs but when we went to hotel the said we have to pay 900 no matter in how much amount u have booked we want 900 else we will not give room

Manager | Oyo Replied in 1 day

Hi, Pradeep ! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not wo ...more

Gursimran Kaur (Stayed 12 Aug, 2019)

women Traveller

2/5

The worst stay of my life.. hated the services by the hotel staff,refusal for check in ,extra charge demanded,tv was not working, no toiletries available, room was not clean..not recommended at all to anyone...

Manager | Oyo Replied in 2 days

Thanks for your valuable time to write the review, Ayankesh. As per the feedback, it seems that you arent fully satisfi ...more

Inder Singh (Stayed 9 Aug, 2019)

group Traveller

2/5

Bathroom door knob broken Tv setup box not working Dirty bedsheets Poor service No food facilities

Manager | Oyo Replied in 3 days

Hi, Inder! We're extremely apologetic to know that your experience with us has not been a pleasant one and wed definite ...more

Vijay Yadav (Stayed 8 Aug, 2019)

women Traveller

5/5

very good experience good service

Manager | Oyo Replied in 1 day

Thank you for rating us highly, Vijay Yadav! Glad to know that services offered by us meet up your expectations and we'l ...more

Himanshu Messey (Stayed 31 Jul, 2019)

women Traveller | 6 Reviews Written

1/5

no food facilities in the hotel , 2nd no power backup , staff was untrained and rude I ask for something ... hotel staff says sir 10rp extra lagega... but why how can he directly ask for money,,,,, and in the hotel booking it showing with breakfast but they give me half cup of tea 5 spoon poha is this joke...

Manager | Oyo Replied in 7 days

Regret for the unpleasant experience you had with us, Himanshu! Thank you for sharing the feedback, we are using this as ...more