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Guest Reviews & Rating for Hotel O THE HERITAGE HOTEL

goRating

4.2/5

293 Ratings

179 Reviews
5
191
4
43
3
25
2
6
1
28

What our guests say?

  • good experience (51)
  • excellent service (29)
  • good amenity (7)
  • dirty room (7)
  • nice place (6)
  • near kiit university (1)
DT
(Stayed 7 Jan, 2023)

solo Traveller

1/5
3rd class place to stay. Goibibo should not include such places in their list. I just lost my faith from booking. very disappointing.
ST
(Stayed 8 Dec, 2022)

group Traveller

1/5
Worst hotel room, rooms were not cleaned, no hygiene, receptionist asked for extra money for staying in rooms, AC was not working, staff behaviour was bad, bed and pillow cover was dirty, some people ate chicken and left the bone those were not cleaned in 3 days that after complaining. l would recommend not to book this hotel in any circumstances.
DP
(Stayed 2 Nov, 2022)

group Traveller | 8 Reviews Written

1/5
Very dirty room was provided. Bedsheets were dirty and stinking as well.Don't go by the photos. Actual rooms are different.
AL
(Stayed 10 Sep, 2022)

group Traveller

1/5
very bad experience. don't go to this hotel. hotel staff's behavior is very bad
SM
(Stayed 16 Aug, 2022)

group Traveller

1/5
I am very disappointed......because property manager refuse to check in...we are very much harassed in rainy season.
PK
(Stayed 21 Jul, 2022)

group Traveller | 9 Reviews Written

1/5
Ac isn not working. The hotel staffs are rude and haven't cleaned the room properly. Bedheets are dirty. Soaps are also not been provided here. Despite booking an ac room they gave us a room having an AC which is not working but is only for acting as a showcase. Having a very bad experience here.
AP
(Stayed 1 May, 2022)

solo Traveller | 1 Reviews Written

1/5
Worst room quality and issues..Room not as proper fan, AC not working.
(Stayed 12 Apr, 2022)

group Traveller | 4 Reviews Written

1/5
Booked for my staff here but their got a very dirty room ... Worst hotel... too dirty... Prefer not to go with it... Everything

Manager | Oyo Replied in 19 hours

Hi Chandrasekhar Tiwari Azad, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and ...more

SB
(Stayed 24 Mar, 2022)

solo Traveller | 1 Reviews Written

1/5
Only go to this place if you want to stay somewhere cheap. This hotel is filled with dirt in every part. You'll find all sorts of dirt in the hotel room. Not recommended unless you don't have any other choice. If you are looking for a couple/family, beware that you might find used condoms, cigarettes in your room, and none of the staff care enough to clean it. Ask for a plate/glass and they will give you dirty ones.
AG
(Stayed 20 Mar, 2022)

group Traveller

1/5
very poor service. wouldn't suggest it to anyone at all🤮. didn't tell us that they had no room before hand...when we went there, they told us that there was no room available and shifted us to another one. didn't refund us either

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