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Guest Reviews & Rating for OYO 14552 Kingston Residency

goRating

3.9/5

154 Ratings

92 Reviews
5
57
4
53
3
23
2
7
1
14

What our guests say?

  • helpful staff (25)
  • spacious room (21)
  • close place (12)
  • awesome stay (10)
  • good area (9)
  • huge bed (3)
  • + 2 more
VK
(Stayed 11 May, 2025)

group Traveller

1/5
Hotel is in the worst condition and dirty washrooms. They didn't even change the bedsheets. Tv doesn't even have the connection. Ac is not working even in 16 degrees Celsius. Hotel Staff members are very rude. they are not responding when I show them the photos that they mentioned on the website. Worst experience.
VK
(Stayed 10 May, 2025)

1/5
Horrible Experience – Do NOT Book This Hotel! All Five star ratings- staff added those. This was by far one of the worst hotel stays I’ve ever had. The room looked nothing like what was shown . The rooms were in terrible condition, the washroom was dirty, the taps were broken, and the bedsheets were clearly not changed. There was no TV, the AC didn’t work even when it was 16 degrees, and to top it off, the staff was extremely rude and unhelpful. I wouldn’t recommend this place to anyone. Save your money and stay elsewhere – this hotel is a nightmare.
SN
(Stayed 28 Mar, 2021)

group Traveller

1/5
I made a booking. I traveled to the hotel from Bangalore. But my id was from Kerala. Inspite of me showing all the proof that I came from Bangalore they didn't allow me to check-in. there is no such rules mentioned while booking that kerala citizens can't get a room. When I argued, the owner used very bad words on me and my parents. When I tried protesting the guy from the front office physically assaulted me and captured my luggage. Then finally I had to call the police to get my bag back. NVR book this hotel. such a bad environment and goons like staff.

Manager | Oyo Replied in 6 days

Sincere Apologies, sreyas narayan! We understand that your experience was not up to expectations. Do not worry, we are c ...more

TP
(Stayed 24 Dec, 2019)

group Traveller | 1 Reviews Written

3/5
Everything is fine bt room service is not Good.

Manager | Zingo Replied in 4 hours

Dear Guest, Thank you for the valuable feedback. Hope to serve you best in the future.

HA
(Stayed 13 Dec, 2019)

solo Traveller | 4 Reviews Written

1/5
Very bad expeirence and service also. And dirty room ,bathroom aslo not safty.not worth our money.

Manager | Zingo Replied in 3 days

Dear Guest, Thank you for the valuable feedback. We Deeply Regret the inconvenience caused to you. Hope to serve you b ...more

(Stayed 9 Dec, 2019)

group Traveller | 6 Reviews Written

2/5
very small corner room worst

Manager | Zingo Replied in 1 day

Dear Guest, Thank you for the valuable feedback. We Deeply Regret the inconvenience caused to you. Hope to serve you b ...more

(Stayed 9 Oct, 2019)

group Traveller | 2 Reviews Written

2/5

Manager | Zingo Replied in 26 days

Dear Guest, Thank you for the valuable feedback. We Deeply Regret the inconvenience caused to you. Hope to serve you b ...more

(Stayed 29 Sep, 2019)

group Traveller | 6 Reviews Written

1/5
The worst stay i have ever stayed in my life, the staff is fit for running a farm not a hotel, was given a filthy room with everything broken, no proper toilet, when asked upon for a different room was lied upon saying it was full booked, the next room to ours was empty the whole night,

Manager | Zingo Replied in 1 month

Dear Guest, Thank you for the valuable feedback. We Deeply Regret the inconvenience caused to you. Hope to serve you b ...more

MA
(Stayed 23 Sep, 2019)

group Traveller

3/5

Manager | Zingo Replied in 1 month

Dear Guest, Thank you for the valuable feedback. Hope to serve you best in the future.

(Stayed 21 Sep, 2019)

group Traveller | 6 Reviews Written

3/5
nice room good staff best for couples

Manager | Zingo Replied in 1 month

Dear Guest, Thank you for the valuable feedback. Hope to serve you best in the future.

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