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Guest Reviews & Rating for Hotel Pearl plaza @ New Delhi Railway Station

goRating

3.3/5

1222 Ratings

593 Reviews
5
378
4
247
3
203
2
157
1
237

What our guests say?

  • poor service (51)
  • dirty room (47)
  • near r k ashram marg metro station (42)
  • nice location (40)
  • bad experience (30)
  • hot water (27)
  • + 6 more
RN
(Stayed 22 Feb, 2024)

solo Traveller

1/5
Shabby. Renovation work going on. No network connectivity. Photographs of the room are not the real ones. Though I have booked for 2 nights, I checked out within 3 hours. Money gone, but saved myself from dust.
NM
(Stayed 26 Dec, 2023)

group Traveller

1/5
No proper water facility, no cleaning, dirty rooms bathroom, no hot water , no tv working, distrub by various noises
AK
(Stayed 26 Dec, 2023)

group Traveller | 2 Reviews Written

5/5
Great stay experience, good rooms, clean washroom, and supportive staff.
BK
(Stayed 23 Dec, 2023)

group Traveller | 1 Reviews Written

1/5
1. Room ki wall se papdiya utar rahi thi. 2. Pure room mein bahot jyada seelan thi pure kamre mein. 3.Bed ki chaadar smail maar rahi thi. 4. Room change karne k liye bola to yahi kaha ki ye humaara sabse best room hein 5. Important sabse jyada ki room mein ventilation nahi thi
(Stayed 17 Dec, 2023)

solo Traveller | 4 Reviews Written

1/5
its a very bad property, staff are not supportive TV WiFi not working no proper cleaning in room in short they people are not cooperative if we pay in advance it's my first and last time I book this hotel and i suggest no one book this property it's a complete waste of money
AS
(Stayed 6 Dec, 2023)

group Traveller | 1 Reviews Written

1/5
different room showing by hotel manager not same showing in app
VK
(Stayed 19 Nov, 2023)

solo Traveller

1/5
I had a terrible stay at this hotel. The service was poor, the rooms were damp and smelly, and the bathroom didn't have hot water. The floor was wet and there were bugs and germs everywhere. Despite paying, the reception staff argued with me to pay again. When I checked out, they asked me to pay yet again. It was a complete waste of money and I felt harassed by the receptionist twice because of the payment issues.
(Stayed 1 Feb, 2023)

group Traveller | 11 Reviews Written

1/5
third class room third class service.waste my money I have to change other hotel.
AV
(Stayed 13 Jan, 2023)

group Traveller

1/5
they put a price and when we reach ask more.. so kindly look some other hotels..
AB
(Stayed 13 Jan, 2023)

group Traveller | 18 Reviews Written

1/5
Worst hotel worst service, unhygienic place above that even after paying they still demanded for more money, we had to pay them extra because we already paid them and that would go waste.

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