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Guest Reviews & Rating for Phoenix Lodge
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.9/5
439 Ratings
194 Reviews
5
147
4
162
3
75
2
28
1
27
What our guests say?
- helpful staff (44)
- nice room (35)
- nice location (26)
- comfortable stay (21)
- awesome food (19)
- hot water (4)
- + 5 more
VC
vashwar chatterjee (Stayed 2 Jun, 2025)
group Traveller
3/5
the stay was good and the staffs were also responsible but the tv of our room was not working
MN
Md Nezamuddin (Stayed 29 Jan, 2025)
group Traveller
5/5
Overall good experience well behaved staffs and location was also good
AM
Arjun Majumdar (Stayed 27 Jul, 2024)
solo Traveller | 1 Reviews Written
3/5
the bedsheets were not clean, rest all was good
JD
Joy Das (Stayed 16 Jul, 2024)
group Traveller
5/5
Excellent.. budget friendly hotel . Staff behaviour so nice n polite .. comfortable stay ..
SK
Shiv Kumar (Stayed 13 Jun, 2024)
family Traveller
1/5
Broken switches & TV & Phone not working, after complaining at reception nothing worked.
KH
Kusen Hang Subba (Stayed 27 May, 2024)
solo Traveller
4/5
Good for solo traveller, clean and no mosquitoes inside the rooms. The price is reasonable. Near to the railway station.
NG
Neha Gautam (Stayed 19 May, 2024)
family Traveller | 5 Reviews Written
2/5
I booked the hotel after reading the reviews which were mostly ok, but hotel is kot upto the markBasic amenities like electric kettle & intercom was missing.There were holes in the bed sheet provided.We took room with breakfast and staff said we cannot have more than 1 meal. Could have done better breakfast outside without paying this much.Don't waste your money here.
PM
Proma Mukherjee (Stayed 25 Feb, 2024)
group Traveller | 9 Reviews Written
2/5
Gourab Das (Stayed 16 Jan, 2024)
solo Traveller
5/5
The Lodge was clean, less disturbing area as it is slightly inner portion in Airview more, area was calm... Perfect stay for my next visits...
DG
Dhiraj Guin (Stayed 9 Jan, 2024)
group Traveller | 2 Reviews Written
1/5
Very very bad experience. The guy in the reception has no minimum sense how to talk with guests. Shows no respect and cooperation with senior citizen and their son with multiple disabilities. The guy argued unnecessarily at the time of checkin. Room was not up to the mark, toilet with broken window glass, dirty bed, smelly blanket, small crt tv but no connection was there. Geyser was there but they charged extra rs.100.
