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Guest Reviews & Rating for Pine Palace Resort
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.3/5
67 Ratings
36 Reviews
5
15
4
19
3
13
2
9
1
11
What our guests say?
- polite staff (15)
- reachable location (10)
- good food (9)
- excellent experience (5)
- good facility (3)
- fantastic place (3)
- + 1 more
PV
pratiksha verma (Stayed 28 Jan, 2025)
group Traveller
5/5
Abhishek Singh (Stayed 9 Jan, 2025)
family Traveller | 1 Reviews Written
5/5
excellent stay. the staff were very polite & friendly to our family. great experience overall!
RC
Raj Choudhary (Stayed 27 Aug, 2024)
group Traveller | 4 Reviews Written
3/5
Location of the Hotel was perfect. The food was delicious. Rooms are only ok ok. Mattress was very hard. Overall not value for money.
Shifali Gupta (Stayed 6 Jul, 2024)
family Traveller | 2 Reviews Written
2/5
The experience was not even ok.. We stayed for 3nights and we felt we are living in a lodge and not a hotel. Prons: Good Location and room sizeCons: There are many! 1.Bathroom stinked through all our stay. We complained many times but they actually knew that there is an issue, but they were not solving it.2. The food really taste bad. Please don't have it in the hotel. You are at good location. You can eat outside anywhere. Stream restaurant is what I recommend.3. On the third day, we requested ...more
DS
dr sanjeev (Stayed 9 Jun, 2024)
family Traveller
5/5
Very good location, very near to gandola ride. Very nice hospitality, nice food and nice service. Very nice for children. I enjoyed.
Nice hospitality, nice reception and child friendly environment.
VS
VIVEK SEHGAL (Stayed 7 Jun, 2024)
group Traveller
5/5
Excellent in all respects.
SG
Sukanto Ghosh (Stayed 28 Apr, 2024)
family Traveller
4/5
Good location, nice view from rooms, helpful staff, very good service, nice restaurant and buffet. However, rooms have ventillation issue (no exhaust, centrallized heater).
Om Prakash Tewari (Stayed 20 Feb, 2024)
group Traveller
5/5
Excellent location and very cooperative staff. Mesmerising views from the resort and all amenities are there in the resort
AP
Aakash Preetam (Stayed 2 Mar, 2023)
group Traveller | 2 Reviews Written
2/5
Something is not right with this place. I didn’t feel good throughout my stay. Couldn’t sleep properly. Room heater timing is fixed, they turn it on at evening 4 pm and turn it off around morning 4 am. Mattress quality is poor. Interiors and furniture has worn off, doesn’t even deserve 2 star. Very limited staff, phone number mentioned on booking and google is incorrect. Most of the time, you won’t find anyone on reception desk. Only good thing about this hotel is the location and food.
AA
Akshay Agrawal (Stayed 15 May, 2022)
women Traveller | 2 Reviews Written
1/5
room are not according to the price. poor hygiene, too much interruption from hotel staff. basic amenities are not available and infact the infrastructure is not good. windows and door are broken
Manager | Deepak Replied in 1 month
Thank you for your feedback. We regret the inconvenience caused during your recent experience at Pine Palace Resort. We ...more
