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Guest Reviews & Rating for Hotel Poonam International

goRating

3/5

69 Ratings

28 Reviews
5
15
4
12
3
15
2
10
1
17

What our guests say?

  • small room (6)
  • bad experience (3)
  • worst service (3)
  • good location (2)
RS
(Stayed 29 Aug, 2023)

group Traveller | 3 Reviews Written

5/5
good stay with family new renewed hotel

Undefined | Undefined Replied in 4 days

Thanks for your feedback

SM
(Stayed 22 Jun, 2019)

group Traveller

1/5
Worst service in this hotel. Bathrooms are full bad smell. Hot water not there. Really bad experiance in this hotel. Worst service in this hotel. Bathrooms are full bad smell. Hot water not there. Really bad experiance in this hotel.

Customer Relation Agent | Abhishek Tripathi Replied in 12 days

We are really sorry for your inconveniences. But please give us one more chance of service and recommend to others.

AK
(Stayed 17 Jun, 2019)

group Traveller | 1 Reviews Written

1/5
Deluxe double room they have is too small and dinner or coffee very costly. hotel service is very poor, hotel staff misbehave & additional service charge if u order tea / coffee. very bad experience in this hotel😕

Customer Relation Agent | Abhishek Tripathi Replied in 17 days

Sorry for your inconveniences sir, we are very sorry for our services. But please, make a decent review for the hotel b ...more

(Stayed 13 Jun, 2019)

solo Traveller | 46 Reviews Written

5/5

Undefined | Undefined Replied in 4 years

Thanks for your feedback

AP
(Stayed 4 Jun, 2019)

group Traveller | 1 Reviews Written

3/5
fair

Undefined | Undefined Replied in 4 years

Thanks for your feedback

AK
(Stayed 26 May, 2019)

group Traveller

2/5
very bad experiences, arrogant staff, small room full of foul smell,TV not functional ,no chair, telephone on bed

Customer Relation Agent | Abhishek Tripathi Replied in 1 month

Mr.Ashok thanks for your valuable reviews and we are working on these problems and we are sorry for your inconveniences. ...more

(Stayed 3 Apr, 2019)

group Traveller | 2 Reviews Written

1/5
the rooms are very small wardrobes are broken staff are misbehaving if u booked by advance payment even they don't provide water

Customer Relation Agent | Abhishek Tripathi Replied in 3 months

Mr. Mukul, we are sorry for your inconveniences. And we are improving ourselves to a better service provider and please ...more

MS
(Stayed 29 Mar, 2019)

group Traveller

2/5
The room was not upto the level. it is not like as shown in the photos.

Customer Relation Agent | Abhishek Tripathi Replied in 3 months

Mr.Shameem, thanks for your valuable response and we are very sorry for your inconveniences . We are worked on these pro ...more

GN
(Stayed 12 Mar, 2019)

1 Reviews Written

3/5
ok ok

Undefined | Undefined Replied in 4 years

Thanks for your feedback

VS
(Stayed 5 Mar, 2019)

group Traveller

1/5
They just charge u for a day even if u have checked in 3hrs earlier n they don't inform u about the charges they just charge u while leaving n the on desk staffs are very very rude to us

Customer Relations Agent | Abhishek Tripathi Replied in 4 months

Mr. Vicky Shah, thanks for your valuable response and we are very sorry for your inconveniences . We are worked on these ...more

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