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Reviews of Quality Inn Gurgaon

Old Gurgaon, Gurgaon17/6, Old Delhi Gurgaon Road, Sector 14, 122001 Gurgaon, India122001Old GurgaonGurgaonIndia

2.3 km drive to Shri Mata Sheetla Devi Mandir

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16585844.1/5

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Guest Reviews & Rating for Quality Inn Gurgaon

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4.1/5

1658 Ratings

584 Reviews

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What our guests say?

courteous staff (175)
comfortable stay (108)
good room (96)
nice food (65)
nice place (43)
nice location (37)
+ 6 more

Aareen Agarwal (Stayed 27 Jul, 2025)

3 Reviews Written

5/5

very nice

fom@qualityinngurgaon.com gurgaon Replied in 1 day

Dear Valued Guest, Greetings from Quality INN, Gurgaon! Thank you for your rating and kind words. We're glad to know y ...more

Lalit Agarwal Agarwal (Stayed 27 Jul, 2025)

solo Traveller | 3 Reviews Written

5/5

very supportive and helpful staff rooms and everything is good

fom@qualityinngurgaon.com gurgaon Replied in 1 day

Dear Valued Guest, Greetings from Quality INN, Gurgaon! Thank you for your kind feedback. We are pleased to hear that ...more

Rajeev Chawla (Stayed 25 Jul, 2025)

3/5

1. Toilet flush not working. Story told to me is that on the 2nd floor sometimes water does not fill the flush tank and they have to put on some special tap. They said it would come in 5 minutes, But it did not. I had to use another room to use that toilet; one which had been just vacated by another guest. 2. At the same time they are very polite, but the property lets them down. 3. It is a good hotel in an incorrect area. Hence it looks and feels very down market. 4. There was a pillar in the m ...more

fom@qualityinngurgaon.com gurgaon Replied in 8 days

Dear Valued Guest, Greetings from Quality INN, Gurgaon. Thank you for sharing your detailed feedback. We sincerely apo ...more

Khim Singh (Stayed 20 Jun, 2025)

solo Traveller | 6 Reviews Written

5/5

Staff were polite and helpful. Food was great. Good and keep it up.

fom@qualityinngurgaon.com gurgaon Replied in 22 days

Dear Valued Guest, Greetings from Quality INN, Gurgaon! Thank you for your kind words. We’re pleased to hear that you ...more

Shivam Garg (Stayed 1 May, 2025)

group Traveller

2/5

We stayed at this hotel on 29th April. We were allotted Room#412 for our stay. The A/C wasn’t working and functional until couple of hours of running, so we called the reception for technician. The technician recorded the room temperature of 41 celsius in the room. He asked us to let it run for another 1 hour. After all this we requested our room to be shifted with functional A/C. The allotted us #401 which had a broken toilet seat and lid. We were then shifted to #402 which had a non functional ...more

fom@qualityinngurgaon.com gurgaon Replied in few seconds

Dear Valued Guest, Greetings from Quality INN, Gurgaon. We sincerely apologize for the inconvenience you experienced d ...more

Jayesh Sahajwani (Stayed 19 Apr, 2025)

group Traveller

2/5

there was a very bad smell in the room and they did not provide us with a washroom kit or even disposable sleepers . i was not satisfied from the services at all.

fom@qualityinngurgaon.com gurgaon Replied in few seconds

Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely regret to hear about the unpleasant experi ...more

Puja Thakur (Stayed 4 Mar, 2025)

group Traveller

3/5

staff is good but room is very small n hygiene issue is there

Operations Manager | Amit Pawar Replied in 8 days

Dear Valued Guest, Thank you for sharing your feedback. We truly appreciate your kind words about our staff and their ...more

Jatin Tyagi (Stayed 7 Feb, 2025)

group Traveller | 2 Reviews Written

3/5

rooms are extremely very tiny.. dinner food quality very low .. desserts i ordered (gulab jamun) they r rotten .. highly disappointed from food quality nd behaviour or receptionist was thoroughly unprofessional.. nd non co-operative thought breakfast was good low on parking space.. only 5- cars can b parked in the hotel premises . rest guets have to park on main raod.

Operations Manager | Amit Pawar Replied in 2 days

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did ...more

Mayank Anand (Stayed 2 Feb, 2025)

group Traveller | 3 Reviews Written

1/5

the stay experience was worst service was very slow and even calling for the service many times nothing was provided and i will put this on social media that these kind of properties are listed under your portal is worst

Operations Manager | Amit Pawar Replied in 1 day

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Quality Inn Gurgaon. We sincerel ...more

Jitender Singh (Stayed 23 Jan, 2025)

group Traveller | 1 Reviews Written

4/5

The stay was comfortable and the amenities were amazing. we enjoyed our stay.

Operations Manager | Amit Pawar Replied in 14 hours

Dear Valued Guest, Thank you for your wonderful feedback about your recent stay at Quality Inn Gurgaon. We are deligh ...more

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