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Reviews of Ritz Heritage

Khandala, LonavalaH No 228 CTSno116 Old Khandala, Lonavala410401KhandalaLonavalaIndia

8 minutes walk to Maharashtra State Transport Bus Stand

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297963.3/5

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Guest Reviews & Rating for Ritz Heritage

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3.3/5

297 Ratings

96 Reviews

What our guests say?

helpful staff (16)
finest experience (9)
worst room (9)
pathetic service (4)
Good Location (1)
Good Food (1)
+ 2 more

krunal Goswami (Stayed 20 Jul, 2025)

4/5

the hotel location is very good. this hotel is almost 65+years old. all staff was very cooperative . and food quality was very nice. and also hotels arrenge side seen. overall experience is very good.

Zafar Shaikh Replied in 7 days

Greetings from Hotel Ritz Heritage! Dear Guest, Thank you for your wonderful review! We're thrilled you appreciated our ...more

Shubham Kulkarni (Stayed 13 Jul, 2025)

1/5

worst property i have seen. i have paid money but even i have not check in property. worst service. ac leakage, door without lock .

Zafar Shaikh Replied in 2 days

Dear Guest, We're deeply sorry to hear about your terrible experience with our property, especially since you faced issu ...more

Abhaysingh Dond (Stayed 19 Jun, 2025)

group Traveller | 1 Reviews Written

3/5

low budget hotel. nice experience. totally all clean hotel

Zafar Shaikh Replied in 26 days

Dear Guest, Thank you for your kind words! We're glad you had a nice experience at our hotel, and we appreciate you noti ...more

Shivani Shringarpure (Stayed 16 Jun, 2025)

group Traveller

5/5

At first I was bit scared reading the reviews about the hotel,but when we had a stay and saw the things in practical I could see,this was one of the bestest and comforting stay which we had.I and my husband loved the experience.Ambience,comfort was superb and for sure we would visit again soon.

Zafar Shaikh Replied in 1 month

Dear Guest, We're happy to hear that your stay exceeded your expectations! Despite initial doubts, our hotel won you ove ...more

abhishek mule (Stayed 24 May, 2025)

1 Reviews Written

1/5

it was pathetic and the room given was deluxe where as I have selected for the super deluxe. it was a very small room

Zafar Shaikh Replied in 2 months

Greetings from Ritz Heritage! Dear Guest, Sorry to hear about the disappointing experience with the room category discre ...more

moin khan (Stayed 16 Apr, 2025)

group Traveller

5/5

It is a pleasant and well-maintained hotel located just a short walk from the railway station, making it very convenient for travelers. The rooms are neat, spacious, and equipped with basic amenities, ideal for a comfortable stay. The staff is courteous and always ready to assist, adding a personal touch to the service. Overall, it’s a great choice for a relaxed and budget-friendly stay in Lonavala.👍✨

Zafar Shaikh Replied in 3 months

Dear Guest, Thank you for your wonderful review! We're happy to hear that you found our hotel pleasant, well-maintained, ...more

moin khan (Stayed 16 Apr, 2025)

group Traveller

5/5

Ritz Heritage in Lonavala is a cozy and comfortable hotel located conveniently near the station. The rooms are clean and spacious, and the staff is friendly and attentive especially with special mentions of individuals like Mr KAPIL who go out of their way to ensure a comfortable experience👍✨.The peaceful surroundings and greenery add to the relaxing vibe, while the in-house vegetarian food is delicious and homely. It’s a great option for a budget-friendly stay with good service and easy access to nearby attractions.❤️❤️✨

Zafar Shaikh Replied in 3 months

Dear Guest, Thank you for your glowing review! We're delighted you found our hotel cozy, comfortable, and conveniently l ...more

Ansari Afifa (Stayed 13 Apr, 2025)

group Traveller

4/5

The staff was good and very helpful and provided a good service...just there was disturbance by the train's noice ..

Zafar Shaikh Replied in 3 months

Dear Guest, Thank you for your feedback! We're glad to hear that our staff was helpful and provided good service. Sorry ...more

Ritvik Agrawal (Stayed 20 Mar, 2025)

group Traveller | 3 Reviews Written

5/5

Very nice property