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Reviews of Hotel Royal City

Pradhan Nagar, SiliguriMallaguri, NH-31,Opp Regulated Market,734003Pradhan NagarSiliguriIndia

10 minutes walk to Hill Cart Road

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54243.7/5

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Guest Reviews & Rating for Hotel Royal City

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3.7/5

54 Ratings

24 Reviews

What our guests say?

polite staff (9)
comfortable room (7)
pleasant stay (5)
prime location (3)
toilet seat (3)
nice place (2)
+ 1 more

Rajeev Sharma (Stayed 16 Mar, 2025)

family Traveller

5/5

Good. G. G. H. H. V. B. H. G.

Chirag Patel (Stayed 1 Dec, 2023)

group Traveller | 6 Reviews Written

1/5

Jet spray not working Drinking water not complimentary

hasan Tanveer (Stayed 26 Oct, 2023)

group Traveller | 3 Reviews Written

5/5

Manager | Johnson Replied in 6 days

Thank you for your review please visit us again we will be pleased to serve you and your family .

Domit Lepcha (Stayed 12 Jul, 2023)

women Traveller | 5 Reviews Written

4/5

Good stay Rooms are neat and tidy but toilet seat was broken other than that it was good ,food is great at the hotel restaurant. Overall a nice place to stay would definitely recommend.

Undefined | Hotel Royal City Replied in 13 days

Thank you for your reply.We regret regarding the toilet seat and we will check upon it.Kindly give us any opportunity fu ...more

Domit Lepcha (Stayed 16 Jun, 2023)

women Traveller

3/5

Gm | Johnson Fernades Replied in 3 months

Thank you for your review we hope you had a pleasant stay with us . Please do visit us again we hope to provide you bett ...more

Santosh Kumar (Stayed 5 Jun, 2023)

family Traveller | 2 Reviews Written

1/5

Rude behavior of the staff and the manager poor food quality small size room with no use of dirty balcony ,not fit for any family worst experience I ever had ,no parking facility available location very congested more so in a daytime ..never book this hotel even if this is the last one available . To add to this even AC was not working at all. staff and the manager very rude and in fighting spirit .Better to stay awake at night or spent your night at any railway platform rather than staying in this hotel.Worst experience of my lifetime

Undefined | Hotel Royal City Replied in 1 month

Apologise for the inconvenience.We regret for this kind of behaviour if taken place.Also if anything we could do retifcy ...more

Sweata Banerjee (Stayed 7 Mar, 2023)

women Traveller | 2 Reviews Written

5/5

we were in ac deluxe room, the room was comfortable as was it affordable. it was cozy. they have television, wardrobe, night stands, dressing table and there own mini dinning table with two chairs. electric kettle with two small bottles of water, 2 glasses, coffee pouch, tea bags and sugar pouches are complimentary goods already in the room. the bathroom was very clean with central geaser system for hot water, toilet seat was sanitary sealed, complimentary toiletries such as toothbrush, tooth p ...more

Gm | Johnson Replied in 6 months

Thank you mam for your review . please do visit us again we will be pleased to serve you and your family.

Sweata Banerjee (Stayed 7 Mar, 2023)

group Traveller | 2 Reviews Written

5/5

We had been staying in deluxe ac room. the room was very clean and spacious enough, the bed was clean and enough pillows were given, a wardrobe, television, dressing space, they have there own mini dining table and chairs for two in the room where one can have food. The bathroom was central geaser system, it was clean and had complimentary shampoo, bodywash, toothbrush, paste. the toilet seat was sanitary sealed. The staffs were very friendly and genuine people. People at the reception, cook, g ...more

Manager | Suraj Rai Replied in 1 month

Dear Madam, Greetings from Hotel Royal City!!!!!!!!!!!!!!! Th ...more

Deepak Joshi (Stayed 6 Mar, 2023)

solo Traveller | 2 Reviews Written

3/5

very small room and washroom

Gm | Johnson Replied in 6 months

Thank you sir for your review we are sorry for any in convenience . Hope you visit us again we will surely provide you b ...more

Wang Lama (Stayed 2 Mar, 2023)

group Traveller

5/5

All staff is very good and nice specially Suraj Rai Sir he is very kind and nice person thank you Sir 🤝